TikTok Shop Specialist
Work Hours: M-F, Flexible EST/PST (subject to change)
Job Type: Full-Time
Type of contract: Independent contractor
ABOUT THE ROLE:
We are seeking a strategic and results-driven TikTok Shop Ecommerce Specialist to join our team. The ideal candidate will have extensive experience managing ecommerce operations on TikTok, with a strong background in the DTC beauty industry. This role requires a proactive individual who can drive sales growth, optimize the customer shopping experience, and enhance our brand presence on TikTok.
DUTIES AND RESPONSIBILITIES:
- Manage and optimize the TikTok Shop storefront, ensuring a seamless and engaging shopping experience for customers.
- Oversee the TikTok Shop affiliate program in partnership with the influencer team, including discovery, approval, invitations, tracking, and communication with affiliates.
- Develop and implement ecommerce strategies to drive traffic, increase conversions, and maximize sales on TikTok.
- Collaborate with the marketing, product, and creative teams to create compelling and on-brand product listings, promotions, and campaigns.
- Monitor and analyze key performance metrics (sales, traffic, conversion rates, and customer feedback) to inform data-driven decisions and strategies.
- Stay up-to-date with TikTok’s ecommerce features, tools, and best practices to continuously improve and innovate operations.
- Develop and execute promotional strategies, including discounts, flash sales, and influencer collaborations, to drive engagement and sales.
- Manage the TikTok Shop budget, optimizing spend to achieve ROI and sales targets.
- Monitor competitor activity and industry trends to identify opportunities for growth and differentiation.
- Coordinate with inventory and logistics teams to ensure accurate product availability and timely order fulfillment.
- 3-5 years of experience in ecommerce management.
- Experience working in an ecommerce manager capacity for a Shopify brand.
- Deep understanding of TikTok’s platform, algorithms, and user behavior.
- Passion for the beauty industry and a strong understanding of beauty trends and consumer behavior.