Success Strategies Specialist

About Walden University

Walden University, an Adtalem Global Education institution, supports a diverse community of adult learners from across the U.S. and other countries, who seek to achieve their academic goals and make positive, lasting social change in their professions and communities. Walden offers more than 100 online degree and certificate programs, for students pursuing a bachelor’s, master’s, doctoral or certificate. Walden University has graduated more than 174,000 students and is accredited by the Higher Learning Commission.

In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office schedule, Monday–Thursday. This in-office time fosters creativity, innovation, communication, and stronger team relationships, supporting both individual and organizational success.

Visit WaldenU.edu for more information, and follow on Twitter, Instagram, Facebook, Instagram and LinkedIn.
 

Overview of OASIS 

Walden University’s Office of Academic Support and Instructional Services (OASIS) provides academic support, instruction, and resources for Walden undergraduate, master’s, and doctoral students. Following Walden’s Success by Degree framework, OASIS aligns our instructional support with university-wide, degree-level learning outcomes. OASIS staff members collaborate with each other and teams across Walden to connect students with flexible, seamless academic support where and when they need it.  

Overview of Role 

As a member of the OASIS Undergraduate Academic Support team, the specialist plays a pivotal role in supporting the development of academic and professional skills among Walden undergraduate students. Specifically, the success strategies specialist will regularly provide support in asynchronous appointments, live instructional events, and the development of support resources. The focus for this role is the delivery of resources and services to support students in these areas: time management, learning strategies, goal setting, organization, Microsoft Office competency, and other skills related to persisting in an online learning environment. The specialist will also join OASIS and/or university working groups, collaborate on projects, and participate in professional development. Additionally, the person in this role will develop an expertise in the unique needs of Walden’s undergraduate students to help inform the team’s vision and work. Key traits sought for the person in this role include being collaborative, proactive, flexible, growth-minded, and organized. The person in this role will bring heart to their work with students and with colleagues. 

• Minimum master’s degree required in Education, English, Learning Strategies, or similar.  

• Experience working with students in a diverse educational environment. 

• Experience providing instruction, tutoring, or other student support. 

• Experience teaching and/or learning in online learning management systems (such as Blackboard or Canvas) preferred.  

• Experience working with diverse and/or underserved student populations 

• Excellent organizational, communication, and team participation skills. 

• Excellent problem-solving skills. 

• Ability to work with individuals from diverse cultural and professional backgrounds. 

• Experience and/or training in curriculum design or development. 

• Prior experience planning and leading live instructional events. 

• Experience collaborating with others in projects and initiatives. 

• Technical savviness using virtual communication tools and online platforms such as Microsoft Teams, Office, and Zoom. 

• Adaptable to new responsibilities and initiatives. 

• Experience in providing detail-oriented support, such as editing or publication-related skills. 

• Ability to work independently and to collaborate in teams. 

• Availability to work outside of usual business hours, including weekends and late evenings, for occasional live instructional events. 

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $49,199.33 and $86,253.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation