Provider Network Coordinator

Advantmed is hiring a Provider Coordinator! This is a great position for those looking to grow their career and expertise as well as be involved in the emerging Healthcare & Technology industry.

At Advantmed our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal, to meet our clients' evolving needs with accuracy, efficiency, and transparency.

We would love to have you join our team of dedicated professionals!

**** This is a NON CLINICAL and ENTRY LEVEL role that does NOT require a RN,DNP, or PA license .****

Coordinator Responsibilities:

Reports – daily

• Delinquents
• New Provider Report
• Dashboard communications
• Update Salesforce
• Emails and Escalations

Reports – weekly or as updates come in

• Vaccination Status
• Provider Database

Outreach to assigned Provider Network

• Formal introduction to newly credentialed providers
• Obtain availability – based on company’s needs and membership
• Provide membership numbers/details in provider’s area
• Outstanding credentialing documents when non-responsive to credentialing team
• Outstanding trainings when non-responsive to training team
• Equipment delivery
• Cancellation or ETA of arrival (F2F or Telehealth) of same day appointments
• Need for accommodations
• Discrepancies of any kind
• Appreciations
• Complaints from client/patients

Escalations

• Non-responsive providers
• Complaints placed by providers
• Support (OnPoint, Carepoint, Argon, Email, etc) issues
• Charting issues or updates
• Provider unable to get through to the NP Helpline/translation line

This position is remote (work from home)

• Health, Dental Vision coverage
• 401K
• PTO