HR Generalist/Operations - Seattle

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the role:

As HR Generalist/Operations you'll lead payroll and HR operations across multiple countries, ensuring accuracy, compliance, and exceptional support for our global team. You'll work on exciting projects to enhance systems, streamline workflows, and drive meaningful improvements in HR processes.

• Manage employee lifecycle processes, including onboarding, probation, and off-boarding.
• Maintain and update HRIS systems with employee data and support reporting needs.
• Ensure compliance with labor regulations and company policies across all HR operations.
• Act as a point of contact for employee queries related to payroll, benefits, and HR policies.
• Support audits by preparing required documents and records related to HR operations.
• Manage end-to-end international payroll operations ensuring accurate and timely salary delivery.
• Work with our payroll provider to ensure payroll processes align with local labor laws, tax regulations, and company policies.
• Facilitate seamless payroll transitions during onboarding and off-boarding.
• Maintain accurate employee records while safeguarding sensitive data.

• Experience in multi-country payroll operations
• Experience with tools like Papaya, Netsuite, Monday.com, and BambooHR.
• Excellent analytical and problem-solving skills to ensure precision in all payroll operations.
• Strong organizational skills to manage deadlines across multiple time zones.
• Exceptional communication skills to work effectively with cross-cultural teams and stakeholders.
• Fluency in English is required; proficiency in additional regional languages is a plus.

• 3 years of HR experience, or equivalent qualifications.
• Excellent organizational skills and attention to detail.
• Proficiency in HRIS tools (e.g., BambooHR or similar).

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, internet, and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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