People Operations Generalist

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, we’re looking for a People Operations Generalist to join our team who shares our passion for forward-thinking and innovative approaches.

This role is a 1 year fixed-term position for a family leave substitute.

Our People team is responsible for looking after our workforce. That means everything from talent acquisition, engagement, and retention through to benefits administration and day-to-day human resources management.

At Aiven, we believe in taking very good care of our Cast of Crabs. So our focus additionally includes numerous tech and community events and ‘shell-ebrations’. Our team members also set up and work with all kinds of Employee Resource Groups (ERGs), which are employee-led diversity, equity and inclusion (DEI) initiatives.

Above all, people here are empathetic, communicative, and skilled in interpersonal relationships – and you will need to be too. We are currently looking for a People Operations Generalist to join our cast.

Who we are

So, how do we become the trusted open source data platform for everyone? By listening closely to our customers and taking action to ensure they achieve their business goals. You see, the software we create is merely a means of delivering value. Our thinking is customer-first. That’s why our customers are at the front and center of all we do. And in the spirit of sideways thinking, we’re by their side as well. Actively helping them solve their challenges. Collaborating. Sharing. And innovating. In other words, it really isn’t just about who we are. It’s about who our customers are – and where they want to be.

What we do

Our small-but-mighty team of 6 wear many hats and have a broad range of responsibilities that span across the entire employee lifecycle. On any given day, a People Operations Generalist might:

• Provide front-line support: Be the go-to person for employee questions, manage inquiries from managers and People Partners, and guide people through our HR processes and programs. Act as the first point of contact for employee concerns and provide support throughout the employment lifecycle through our ticketing system. 
• Manage core HR processes: This includes everything from preparing employment contracts to onboarding, relocating and offboarding employees. You do it all while ensuring compliance with local regulations.
• Drive process improvement: Participate in (or lead!) projects, streamline and automate our People operations, improve efficiency, and enhance the employee experience from start to finish. 
• Implement policy and process: Implement HR policies and build our People knowledge base ensuring alignment with local labor laws and company global policies along the way.
• Be a systems expert: Configure and manage employee data across various platforms (HRIS, ATS, LMS, payroll, benefits, JIRA, etc.), deliver training, and support the implementation of new technologies.
• Analyze and report on people data: Create dashboards and reports to track key metrics and provide insights to the team or to our business.
• Support payroll administration: Assist with payroll preparation to ensure employees are paid accurately and on time, and internal and external stakeholders in the case of audits
• Manage employee benefit programs: Maintain our benefit systems, reconcile data, and administer time off.
• Ensure compliance: Stay up-to-date on relevant labor laws and regulations, and ensure our practices are compliant.

What we look for

We're looking for passionate individuals who are eager to contribute to a thriving and supportive workplace. While experience in all areas is a plus, we value a growth mindset and a willingness to learn. Here's what we prioritize:

• People Operations Experience: Three to five years of prior experience in a People Operations or related HR role, ideally with a focus on process improvement and introducing efficiency-driven solutions.
• Education: Ideally bachelor’s degree or equivalent in Human Resources, Business Administration, or a related field.
• Process-driven and collaborative: You thrive in an unstructured environment and enjoy working both independently and as part of a team.
• Attention to Details: Ability to maintain accurate records and employee data in alignment with GDPR.
• Professional Confidentiality: Ability to handle sensitive issues discreetly and professionally.
• Adaptable and resourceful: You can navigate ambiguity, handle change effectively, and exercise sound judgment in complex situations.
• Strategic thinker: You can see the big picture and understand how different parts of the business connect.
• Tech-savvy: You're comfortable with HR systems (Familiarity with Hibob, Greenhouse, and Workramp are a plus!) and actively embrace emerging technology (such as AI) to improve your efficiency.
• Excellent communicator: You can communicate clearly and effectively, both verbally and in writing, with a focus on diplomacy and tact.
• Multilingual: Fluency in English is essential, and proficiency in another language (Spanish, Italian, French, Finnish, Swedish, German, or Hebrew) is a plus.
• Aligned with our values: You embody our team values of:

• • Put the Customer First (Crabs always start with understanding the customer and work backwards. We work to deliver positive impactful outcomes and keep customer trust.
  • Learn and be curious (Crabs have a growth mindset and are never done learning.  We intentionally invest in our development. We are excited to constantly apply new learnings. We evolve along with opportunities.)
  • Deliver results (Crabs seek clarity in order to better focus on the desired outcomes to meet business objectives. We prioritize and balance speed with risk to make the best decisions. We do what we say we are going to do and are accountable for key inputs and delivery.)
  • Invent and simplify (Crabs constantly challenge the status quo to build and iterate on new ideas. We learn fast through controlled experimentation to efficiently solve problems and consistently seek to improve.

If you're a highly motivated individual who is passionate about People Operations and eager to make a difference, we encourage you to apply! Even if you don't check every box, we value your unique combination of skills and potential.

What we offer

If you ask us what’s the best thing about working for Aiven, many will probably say it’s the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it. Joining our team isn't just a job – it's a chance to be part of a dynamic and rewarding experience. Here's what you can expect:

• Challenge and variety: Say goodbye to routine! You'll encounter new challenges and opportunities every day, keeping your work fresh and engaging.
• Autonomy and impact: We empower you to be creative and inventive, with the freedom to make a real difference without getting bogged down in bureaucracy.
• Growth and learning: Expand your knowledge across a wide range of People topics and gain valuable experience in a global environment. Or use your annual learning budget — your choice.
• Set up for success: Get the equipment you need to perform the best work of your career.
• International exposure: Collaborate with colleagues and contribute to People practices across EMEA, North America, and APAC. With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy.
• Competitive compensation: We offer a competitive salary, equity plan, and a comprehensive benefits package to support your well-being.

If you're looking for a role where you can learn, grow, and make a meaningful contribution, this is the role for you! Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply! We believe in investing in our crabs’ professional growth.

What else

• Need insurance: We’ve got you covered - benefit from our: Comprehensive health insurance options including dental and vision benefits and Life and AD&D insurance
• Your wellbeing matters: we provide you with a health savings account with Aiven contributions, as well as short and long term disability plans that protect you if you’re unable to work
• Looking after your future: you’re covered by 401(k) and roth 401(k) retirement plans

Amazing, What’s next

If you think Aiven is the place for you, send us your CV and we’ll get in touch.

Visa Sponsorship

Aiven is able to sponsor visas for this position. However, possible recruitment and employment is subject to having and maintaining an adequate authorisation to work.

E-verify

Aiven participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. More information about our participation in e-verify can be found here.

How to Recognise and Avoid Employment Scams

There has been a rise in fake job postings used by scammers to get personal information. Please familiarise yourself with the red flags of a potential scam.

Here at Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted over video call or in person, our interviews will never occur over text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven, we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.