Manager, Information Technology

Position:  Information Technology Manager   

Location:  Fremont, California

About Alamar Biosciences:

At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.

Position Summary: 

As an IT Manager, you will be responsible for overseeing Alamar’s information technology operations while ensuring adherence to regulatory standards and compliance requirements. This role combines technical leadership with a strong understanding of compliance frameworks, risk management, and data protection.

Responsibilities:

1. IT Infrastructure and Desktop Support Management:

• Lead and manage the IT team or Managed Service Provider in supporting the organization's desktop support, hardware, software, and network infrastructure.
• Ensure efficient delivery of technical support and resolution of end-user issues.
• Implement best practices for incident management, ensuring timely and effective support and enhancing user experience.
• Ensure the maintenance, security, and reliability of IT systems, supporting both current and future organizational needs.

1. Strategic IT Planning:

• Work closely with executive leadership to align IT strategy with business objectives, considering both efficiency and compliance.
• Develop budgets and manage resources for IT projects, ensuring a balance between innovation, functionality, and regulatory adherence.

1. Compliance and Risk Management:

• Develop, implement, and monitor IT policies and procedures to ensure compliance with relevant regulatory requirements (e.g., SOC Type II, ISO 20007).
• Conduct regular audits and risk assessments to identify potential vulnerabilities, ensuring data integrity and security.
• Stay updated on regulatory changes and adjust IT policies and strategies to maintain compliance.
• Assist Support team to complete IT questionnaire related to supplier’s IT compliance and risk assessment.

1. Data Security and Privacy:

• Implement data protection and privacy measures, ensuring compliance with data security laws and organizational policies.
• Collaborate with the security team to manage access controls, encryption, and data protection technologies.
• Lead incident response and recovery efforts in the event of data breaches or cyber threats.

1. 3^rd Party Vendor Assessment and Management:

• Manage vendor relationships to ensure third-party compliance with organizational policies and regulatory standards.
• Serve as a liaison between the IT department and other departments, advocating for compliance and risk management practices.

1. Documentation and Training:

• Oversee documentation of IT policies, processes, and compliance audits.
• Provide training to staff on compliance policies, IT security best practices, and any new regulatory requirements.

Required Skills and Qualifications:

• Education: Bachelor’s degree in science, engineering, or a related field. Advanced degrees or certifications (e.g., CISSP, CISM, CISA, ITIL) are preferred.
• Experience: Proven experience in IT management with a strong focus on Technical planning, data protection, risk management and regulatory compliance.
• Technical Skills: Proficiency in IT infrastructure, network management, cloud solutions, and data security. Prior system or network administration experience is a plus.
• Knowledge of Compliance Frameworks: Familiarity with frameworks such as NIST, ISO 27001, and COBIT, as well as regulatory standards like SOC Type II.
• Soft Skills: Strong leadership, problem-solving, and communication skills, with the ability to manage cross-functional teams and navigate complex regulatory requirements.