Social Media & Community Strategist

We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration contractors with the technology they need to scale and grow their businesses. 

Recently voted a Top 10 Start-up in Chicago by LinkedIn and a Top Start-up by BuiltIn, as a Y Combinator-backed company, this is an exciting time to be joining our team as we embark on this next stage of accelerated growth, opening up incredible opportunities for our people to thrive and expand their careers.

We’re looking for a Social Media & Community Strategist to lead Albi’s organic social presence and community engagement efforts. This role is for someone who understands platform strategy, builds authentic relationships, and can turn real-world stories into social content that resonates with the restoration industry. You’ll work closely with our in-house video team, leverage our media room, and use data to continually evolve our strategy.

Key Responsibilities

• Own and execute the social media strategy across LinkedIn, Facebook, Instagram, YouTube, and emerging channels
• Create platform-native content using voices across the company — not just our CEO — in collaboration with our video team
• Build community and brand affinity by engaging authentically with the restoration industry online
• Develop content campaigns and short-form series tailored to restorer audiences
• Run experiments to test new formats and engagement tactics
• Build spheres of influence and engage with industry groups, influencers, and customers
• Analyze performance data to inform content and platform decisions
• Align social efforts with broader marketing and business goals

Key Qualifications

• 3–6 years of social media or digital content experience, with at least 2+ years owning strategy
• Deep understanding of engagement, platform algorithms, and storytelling
• Strong grasp of the niche industry audience and ability to speak to their world authentically
• Comfortable working with video — directing, scripting, or appearing on camera if needed
• Experience with analytics tools and performance reporting
• Self-starter with strong cross-functional collaboration skills
• Bonus: Experience in SaaS or restoration/construction industries

We’re driven by purpose, fueled by high energy, and backed by venture funding. We’re unapologetically ambitious and make sure that everyone has the support they need to succeed. We value building a strong company culture, being together and collaborating which is why we are an In-Office first organization requiring our teams to be at our Oak Brook office 4 days a week.

We offer a generous compensation package which includes;

• Good balance of personal autonomy and team collaboration on projects
• Working with a team of smart, kind humans passionate about leveraging technology to solve real-world problems
• Be in an environment where your input is highly valued and personal growth is prioritized.
• Interesting and challenging work.
• Competitive Salary
• Generous PTO.
• Medical, dental, and vision insurance coverage.
• Regular team events and off-sites.
• Equipment budget - everything you need to do your best work
• Continuing education, mentoring, and career development opportunities
• 401K Plan + Matching.

Your journey is your own, and we’re here to help you thrive, no matter your starting point.