Executive Assistant Manager, HQ or Remote

The Executive Assistant Manager will be responsible for managing, coaching, and developing Aledade’s growing Executive Assistant team (5+ direct reports), providing high-level strategic administrative support to the executive team, and ensuring the smooth operation of Aledade’s business operations as a whole. The Executive Assistant Manager will also directly support 1-3 members of the executive leadership team as well as additional administrative and operational activities as needed. This role requires exceptional organizational skills, top notch leadership and people management abilities, and the capacity to seamlessly manage multiple high priority workstreams in a fast-paced environment.

• People leadership and management: Supervise, mentor, and manage a growing team of executive assistants, with a focus on professional development, team culture, and employee engagement and retention. Provide day-to-day support to ensure the team’s operations run smoothly. Provide guidance, delegate tasks, and ensure consistent quality and efficiency in their work.
• Executive Support: Manage executive schedules, coordinate meetings, and handle travel arrangements. Prepare and review correspondence, reports, and presentations as needed.
• Communication: Serve as the primary point of contact between the EA team and Aledade’s leadership, and executives and internal/external stakeholders. Screen and prioritize incoming communication and ensure prompt responses.
• Process Improvement: Develop and implement best practices and standard operating procedures for the executive support team. Identify areas for improvement and streamline processes to enhance productivity.
• Project Coordination: Assist in the planning and execution of special projects and initiatives in support of Aledade’s Office of the President. Track project milestones and deliverables, and communicate progress to stakeholders.

• Bachelor’s degree in Business Administration, Management, or related field
• Minimum of 8 years of experience in an executive assistant, Chief of Staff, or administrative management role, with at least 3 years of people management and/or team lead experience
• Available to work across various time zones and/or non-traditional working hours on occasion, as needed

• Proven leadership and team management skills
• Experience managing Executive Assistants and/or customer service-oriented roles strongly preferred
• Excellent verbal and written communication skills
• Strong organizational and time-management skills; attention to detail and problem-solving skills
• Strong intuition for exercising discretion and confidentiality
• Hands on experience with Google Suite preferred
• Detail-oriented, flexible, proactive, and comfortable working in a fast paced, dynamic organization with constant change
• Ability to handle multiple priorities and work effectively under pressure.
• Able to regularly work out of Aledade’s Bethesda, MD headquarters (2-3 days a week)

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Available to work across various time zones and/or non-traditional working hours on occasion, as needed

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them!   We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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