Fraud Prevention Specialist

Summary

The Fraud Prevention Specialist is an integral part of the Administrative team in reviewing real-time data in order to proactively identify and block suspicious activity. The Specialist works closely with the Accounting and Customer Service departments to assist with in-depth fraud related processes. 

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:  Bachelor’s Degree

Education Details:  Bachelor’s Degree in Business Administration or Accounting.

Years of Experience:  Minimum one (1) year of experience working in a fraud prevention role.

•Knowledge of payment processing applications as they relate to fraud prevention.

•Ability to multi-task and work in a fast-paced, ambiguous environment.

•Effective oral and written communication skills to all levels of the organization from Team Members to Management.

•Positive and professional attitude, efficient, proactive, and independent.

•Possess strong computer skills including Excel, MS Word, and Outlook.

•Possess keen analytical and observation skills with the ability to turn large amounts of data into usable information.

•Ability to identify and recommend process improvements.

Preferred Requirements

•Knowledge of the airline industry.

Job Duties

•Minimize fraud loss and chargeback rates through prevention, detection, and investigation of suspicious activity.

•Reconcile and provide analysis of daily and monthly Credit Card payment(s) related performance reports.

•Provide monthly fraud analysis trends to improve efficiency and effectiveness in all areas of the organization.

•Find new and innovative ways to reduce fraud and make recommendations to management.

•Process and perform adjustments for customer disputes.

•Proactively contact customers for suspicious activity to minimize losses.

•Catalog fraud information and notify customer(s) by performing service calls of activity.

•Maintain strong working knowledge of payment processing applications as they relate to fraud prevention.

•Other duties as assigned.

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs