Stations Quality Assurance Auditor

Summary

The Stations Quality Assurance (QA) Auditor is responsible for performing operational and regulatory compliance audits of all Allegiant bases and stations ensuring the quality and consistency of implementation and adherence to regulatory and Company requirements. This position will serve as a Subject Matter Expert (SME) for Stations and Safety/Security leadership, as it relates to auditing and compliance to Stations and Safety/Security policies.

Visa Sponsorship Available

No

Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:  High School Diploma/GED

Years of Experience:  

•Minimum three (3) years of airline customer service and/or ground operations experience (preferably 14 CFR Part 121 operations).

•Minimum one (1) year of airline auditing experience (preferably 14 CFR Part 121 operations).

•Must be knowledgeable in 14 CFR Part 5 SMS requirements, with emphasis on Safety Assurance.

•Must have the ability to facilitate individual and group discussions comfortably and effectively.

•Must possess excellent problem-solving and structured thinking skills.

•Must have the ability to develop materials and provide creative solutions for operational and leadership improvement.

•Must be able to proficiently operate Microsoft application suite and Allegiant internal systems /applications.

•Must possess strong experience in operationally based technical writing.

•Must possess the ability to remain knowledgeable in all aspects of Allegiant Station’s standards and processes.

•Must be able to work independently, while managing multiple task assignments, under general supervision.

•Must possess well-developed planning and organizational skills.

•Must be able and willing to work a flexible schedule including nights, weekends and holidays, occasionally on short notice.

•Must be able to attend and successfully pass required training.

•Must be able to sustain heavy travel schedules (50+%).

•Must be able to work in a variety of environments including, but not limited to, office, airport, indoor and outdoor. Subject to extreme outdoor conditions where extreme temperature ranges may be encountered.

•Must be able to read, write, and speak English in order to receive and understand instructions, directives and ensure safety, as well as the ability to interact with customers.

Preferred Requirements

•College degree.

•Operational auditing certification (preferably in air operations) from a recognized auditing organization.

Job Duties

•Plan and develop pre-audit preparation in accordance with the FAA accepted Safety Manual (SAFE).

•Prepare audit scopes and activities as necessary, including, but not limited to, safety, administrative, above and below wing aircraft handling, aircraft loading, security, deicing, environmental health and safety and into plane fueling activities.

•Perform scheduled and risk-based audits, including identifying and defining issues, objectively reviewing and analyzing evidence, and documenting findings and/or concerns.

•Ensure ongoing communication with applicable local leadership while performing audit activities.

•Prepare and deliver verbal out briefs of all audit non-conformities to applicable local and corporate leadership.

•Document and submit formal reports of all audit non-conformities to applicable local and corporate management level personnel in a timely manner.

•Ensure completion of all applicable audit corrective action plan responses within the approved electronic SMS recordkeeping system.

•Ensure ineffective or overdue corrective action plan responses are promptly escalated and addressed, as required.

•Maintain and update internal audit files.

•Assist the Manager of Station Quality Assurance with the development of supplemental audit and/or training material, as needed.

•Provide on-the-job training oversight of trainee auditors as needed.

•Perform safety assurance validations of corrective action responses to various regulatory programs.

•Perform ad-hoc station observations or inspections at the request of applicable leadership.

•Interface with FAA CMO (Certificate Management Office) Aviation Safety Inspectors, as needed.

•Maintain open communication and provide ongoing feedback to the Manager of Stations Quality Assurance.

•Positively represent the Allegiant brand through continual professional demeanor and appearance.

•Model Allegiant’s customer service standards in personal actions and when providing leadership direction.

•Other duties as assigned.

Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.

Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer: Disability/Veteran

For more information, see https://allegiantair.jobs