Communications Agent - job 14 of 19

About Us:
At SharpContra, we specialize in delivering innovative solutions that empower businesses to communicate effectively and build stronger connections with their audiences. Our team is dedicated to fostering creativity, collaboration, and growth, making us a leader in communication strategies and client engagement. Join us and become part of a company that values innovation, excellence, and professional development.

Job Description:
SharpContra is looking for a talented and proactive Communications Agent to join our team in Austin, TX. In this role, you will act as a liaison between our company and its stakeholders, ensuring clear, effective communication at all levels. You will manage inquiries, disseminate information, and uphold the company’s reputation through exceptional communication strategies.

Responsibilities:

• Handle incoming and outgoing communications, including phone calls, emails, and written correspondence.
• Collaborate with internal teams to relay updates, announcements, and critical information to clients and partners.
• Develop and deliver presentations and reports as needed.
• Assist in planning and executing communication strategies to support company initiatives.
• Address and resolve stakeholder concerns promptly and professionally.
• Maintain accurate records of communication activities.
• Support crisis communication efforts if needed.

Skills & Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail with a proactive attitude.
• Proficiency in Microsoft Office Suite and communication software.
• Problem-solving skills and ability to manage conflict effectively.
• Bachelor’s degree in Communications, Public Relations, or a related field preferred.
• Previous experience in a communications or customer-facing role is a plus.

Benefits:

• Competitive salary ranging from $59,000 to $63,000 per year.
• Opportunities for professional growth and advancement within the company.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Flexible work environment with supportive leadership.
• Access to ongoing training and development resources.