Customer Service Agent - job 1 of 3

About Us

At Next Coms Talk, we specialize in delivering clear, effective, and professional communication solutions to help businesses connect with their audiences. With a strong foundation in customer interaction and internal messaging strategies, we are committed to excellence, innovation, and the personal growth of every member of our team.

Job Description

We are seeking a detail-oriented and articulate Communications Agent to join our growing team in Tampa, FL. In this role, you will be responsible for managing internal and external communications, supporting company messaging efforts, and ensuring consistency across all platforms. The ideal candidate is highly organized, an excellent communicator, and eager to contribute to a fast-paced environment.

Responsibilities

• Draft, review, and distribute company communications (internal memos, newsletters, emails, and external correspondences).

• Coordinate communication between departments to support operational efficiency.

• Assist in the preparation of presentations, reports, and corporate materials.

• Maintain communication calendars and ensure timely message delivery.

• Support the communications team in managing company reputation and information flow.

• Monitor and respond to inquiries related to company communication channels.

• Ensure that all communications align with company values and brand guidelines.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Business, or a related field.

• Minimum 1-2 years of experience in a communications, administrative, or office support role.

• Excellent written and verbal communication skills.

• Strong organizational and multitasking abilities.

• Ability to work independently and as part of a team.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

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Benefits

• Competitive salary: $62,000 - $68,000 per year

• Opportunities for professional development and internal advancement

• Supportive team environment

• On-site work structure with hands-on training

• Skill-building and leadership growth programs