Data Entry Customer Service - job 2 of 5

About Us

Every Word Code is a forward-thinking company focused on delivering innovative communication and marketing solutions to a broad range of clients. We are passionate about language, strategy, and results. Our team is composed of creative professionals who thrive in a fast-paced, collaborative environment. At Every Word Code, we value clear messaging, impactful storytelling, and data-driven campaigns that make a real difference for our clients.

Job Description

Every Word Code is seeking a reliable and detail-oriented Data Entry Customer Service representative to join our team in Birmingham, AL. This role requires strong attention to detail, solid communication skills, and a commitment to delivering exceptional service to clients while maintaining accurate data records.

Responsibilities

• Enter and update customer data accurately in company databases

• Respond to client inquiries via phone and email in a professional manner

• Verify data for accuracy and completeness

• Maintain confidential information with discretion and care

• Resolve customer issues or escalate to appropriate departments

• Support daily administrative and clerical tasks as needed

• Collaborate with team members to improve processes and service delivery

Qualifications

• High school diploma or equivalent required

• Previous experience in data entry or customer service preferred

• Strong typing and computer navigation skills

• Excellent verbal and written communication

• High attention to detail and accuracy

• Ability to manage time efficiently and meet deadlines

Benefits

• Competitive salary ranging from $26,000 to $36,000 per year

• Opportunities for professional development and growth

• Supportive team environment

• Skill-building and training opportunities

• Full-time position with consistent weekday hours