Front Desk Agent

About Us:
Nexmos Design is a forward-thinking design agency that specializes in creating innovative solutions for businesses across various industries. We pride ourselves on our creativity, strategic approach, and commitment to excellence. Our team is dedicated to providing high-quality services while fostering a collaborative and inclusive environment that allows every employee to thrive.

Job Description:
Nexmos Design is seeking a reliable and friendly Front Desk Agent to be the first point of contact for our clients and visitors. In this role, you will be responsible for managing front desk operations, handling inquiries, and providing administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and a strong ability to manage various tasks in a fast-paced environment.

Responsibilities:

• Greet and assist visitors, clients, and staff in a professional and friendly manner

• Answer and direct phone calls, emails, and other inquiries

• Manage scheduling for appointments and meetings

• Handle administrative tasks such as filing, data entry, and office organization

• Ensure the front desk area is tidy and well-maintained

• Manage office supplies and inventory

• Coordinate communication between departments and clients

• Support other administrative tasks as needed

Skills & Qualifications:

• Proven experience as a front desk agent or in a customer service role

• Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Ability to work independently and as part of a team

• Proficient in Microsoft Office Suite and other office software

• High school diploma or equivalent required; additional qualifications in office administration preferred

Benefits:

• Competitive salary

• Opportunities for career growth and professional development

• Health and wellness benefits

• Paid time off and holidays

• A positive and supportive work environment