People Operations Coordinator

At Amperity, our AI-powered Customer Data Cloud empowers organizations to delight their customers and create differentiated experiences. Our multi-patented technology helps over 400 leading global brands like Alaska Airlines and DICK'S Sporting Goods drive revenue growth and meaningful customer experiences. We help users unlock the value of all of their customer data with simplicity and speed. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute and grow. We're looking for talented individuals from diverse backgrounds to help us eliminate data bottlenecks and accelerate business impact for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll be part of a fast-growing team solving critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk.

The Role

The People Operations Coordinator is part of the People Operations team, the team responsible for designing progressive human-centered solutions that are simple, meaningful, and cultivate a positive, productive, and engaging Amper (employee) experience.

You will play an integral role by ensuring the accuracy and integrity of our people data and serving as a key point of contact for essential operational processes such as interview scheduling, onboarding, offboarding, and office management. You’ll be the first point of contact for many candidates and guests and will create a warm and welcoming experience from the first moment. This is an excellent opportunity for a detail-oriented person with a customer-focused mindset to gain broad experience and play a pivotal role in a growing company.

Interesting Problems

• Workplace experience - performs tasks to ensure office space is clean, comfortable, and conducive to a productive work environment
• Reception - welcome visitors to the office and announce their arrival to the appropriate internal employee(s)
• Candidate scheduling - deliver a great candidate & hiring manager experience through scheduling interviews & debriefs while meeting scheduling SLAs 
• Employee data maintenance - 
• Accurate and timely data entry into people systems such as Namely
• Maintenance of employee files
• Coordination with Payroll, Finance, and IT Security to ensure updates are processed 
• Employee lifecycle process support - (e.g., onboarding, offboarding, job changes, personal data changes, benefits enrollment, service anniversaries)
• Administrative & people programs support - (e.g, engagement surveys, employer brand, performance review cycles)

About You

• High attention to detail, organization skills, and ability to prioritize in order to meet deadlines.
• Standout customer focus, and care deeply about delivering a high-quality experience
• Experience using HR systems and business productivity tools (Google suite, Microsoft Office etc.)
• Handles routine tasks following set guidelines while recognizing a different approach may be needed at times.
• Maintain confidentiality and integrity of employee data and ensure compliance with data protection regulations
• Action-oriented mindset with a proven ability to identify needs and proactively solve problems, even when tasks may not be explicitly outlined.

Location

Seattle, WA

This role will be in the office 5 days per week

Compensation

Base Salary:  $54,000 - $68,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. 

Cash Incentives: Cash incentives are also available.

Stock Options:  The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits 

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.