Social Media Specialist

Passionate about animal welfare and social media? Join the Animal Humane Society as a Social Media Specialist! You'll create engaging content to support our programs that benefit the community and our beloved animals within it. This role requires strong communication, technical, and creative skills, with experience in Adobe Creative Suite and social media platforms like YouTube, TikTok, Instagram, and Facebook.  Does this sound like you? We encourage you to read further to learn more about this unique opportunity and apply!

Salary: $47,000-54,000 annually based on experience

Benefits (see additional benefits below):

• 15+ Days of Paid Time Off
• 4 floating holidays per full calendar year (# of days per year is based on start date) 
• Health, Dental and Vision Insurance and more!
• 401k Retirement Plan

Schedule/Location:

• Full Time, approximately 40 hours/week. Primarily office hours between 8am-5pm Monday - Friday with some flexibility. Occasional evenings and weekends about once per month.

• Location: This is a hybrid position with 3 days in the office per week and 2 days remotely. Subject to change as business needs dictate. This role's main office is our Golden Valley location, but also requires travel between all four of our Twin Cities locations and surrounding area. Must be able to successfully work remotely. Initial training period may include more days in the office. Access to reliable internet, ability to prioritize work independently, and foster relationships while working in a hybrid (remote and in-person) environment required. Must live in or have easy access to the Minneapolis/St. Paul area.

Interview Process: Phone interview followed by 2 department interviews.

**Application Requirements: Please include a portfolio demonstrating animal photography experience.**

Job Summary:

The Social Media Specialist is responsible for developing and executing social media content that builds awareness, engagement, and support for Animal Humane Society and its programs.

Essential Functions:

Content Creation:

• Produce and edit educational, promotional, and fundraising photos, videos, and posts for social media and other multimedia sources.
• Partner with internal marketing teams ensure content is consistent with the organization’s messaging, strategy, and objectives.
• Proactively identify and document compelling storytelling opportunities. 
• Analyze audience behaviors and preferences, and tailor content to deliver a personalized experience that resonates with the audience and drives engagement.

Content Strategy:

• Develop and execute social media strategies that that build awareness, engagement and support for AHS and its programs.
• Manage all AHS social media channels and activities.
• Develop content calendars that guide the creation of compelling daily social media content on all applicable platforms.

Social Media Management:

• Build and maintain an engaged online community.
• Provide exceptional customer service in response to online comments, messages, and reviews.

Communication and Culture:

• Communicate in a positive and professional manner with customers, other employees, and volunteers.
• Promote a culture of diversity, equity, and inclusion to make AHS a welcoming environment for all.

Technology:

• Utilize Adobe Creative Suite for photo and video production and editing.
• Monitor AHS email and other messaging software.

Other duties as assigned.

Qualifications:

Experience:

• 1+ years of experience developing and managing social media content required.
• Experience with Adobe Creative Suite or similar photo editing and video production software required.
• Experience with video and social media platforms including YouTube, TikTok, Instagram and Facebook required.

Skills:

• Excellent communication skills both written and verbal.
• Strong photography skills.
• Strong technical and creative skills.
• Strong administrative, organizational, and attention to detail skills.
• Strong multi-tasking and time-management skills.
• Proficient with computers, specifically a working knowledge of Microsoft products.

Physical Demands:

• Prolonged sitting at a desk.
• Must be able to lift, carry, and handle animals and other items up to 50 lbs. unassisted.  For animals and other items over 50 lbs., assistance from another team member is required.

Emotional Demands:

• Must be comfortable handling a variety of animals with a wide range of behavioral and medical needs, including the use of humane euthanasia.

Transportation:

• Reliable transportation required.

Schedule and Attendance:

• Regular, predictable attendance, punctuality, and availability to work during operational hours which may include evenings, weekends, and holidays.
• Attend and participate in regular team meetings, all-staff meetings, and one-on-one meetings with direct leader.
• May be required to attend occasional off-site meetings and events.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.

About AHS 

Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota. 

As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere. 

Why Work Here  

• Make a difference in the lives of animals and people  
• Join a team of coworkers who love animals as much as you do  
• Work-life balance  
• Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes   
• Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee ­paid supplemental life, accidental death & dismemberment and long term disability insurance.  
• Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability  
• Support for student loans: we are a Public Service Loan Forgiveness qualified employer 
• Mental Health and Counseling Support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per year  
• 401k for part-time and full-time staff  
• Nine paid holidays for full-time staff  
• Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)  
• Paid Time Off for part time and full time staff (amount is based on hours worked and FTE status)  
• Paid parent leave for full-time staff  

 Our Organizational Commitment to Diversity, Equity and Inclusion: 

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide. 

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care.