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Implementation Specialist, Claude for Enterprise

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

We are seeking a driven and technically savvy Implementation Specialist to join our growing team. In this role, you will be instrumental in driving the successful rollout and early adoption of Claude for Enterprise among our customers. You will work closely with cross-functional teams to ensure smooth deployments, provide technical guidance, and foster strong relationships with our enterprise clients.

Responsibilities:

  • Lead the end-to-end implementation process for Claude for Enterprise, from kick-off to successful deployment, with a focus on time-to-value for our customers 
  • Develop and execute change management strategies to drive user adoption and maximize the value of Claude for Enterprise within customer organizations
  • Provide technical and product guidance, addressing customer questions and recommending best use cases
  • Collaborate with customers to set impactful, measurable success metrics for their Claude for Enterprise implementation
  • Manage project timelines, milestones, and stakeholder expectations throughout the deployment process
  • Conduct group training sessions and facilitate interactive enablement workshops with customers' Learning & Development (L&D) departments
  • Monitor usage and share insights with customers to drive continuous improvement and adoption
  • Serve as a liaison between Anthropic's product team and customers, capturing feedback and communicating product updates
  • Collaborate with Sales, Customer Success, and other internal teams to ensure smooth handoffs and consistent customer experiences

You may be a good fit if you have:

  • 3–5 years of experience in a customer-facing implementation or consulting role, preferably in B2B SaaS or enterprise software
  • Strong project management skills with a track record of successfully managing complex, cross-functional projects
  • Exceptional communication and presentation skills, with the ability to engage stakeholders at all levels of an organization
  • Ability to quickly learn and articulate complex product features and use cases
  • Experience with change management methodologies and best practices
  • An adaptable, growth mindset, thriving in a fast-paced, evolving environment

Strong candidates may also have:

  • Experience with AI, machine learning, or natural language processing technologies
  • Familiarity with enterprise IT environments and integration challenges
  • Proficiency in data analysis and have experience with creating and interpreting adoption metrics
  • Knowledge of cybersecurity and data privacy best practices

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

The expected salary range for this position is:

Annual Salary:
$120,000$170,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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Average salary estimate

$145000 / YEARLY (est.)
min
max
$120000K
$170000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Anthropic is an AI startup public-benefit company dedicated to AI safety and research, aiming to develop dependable, interpretable, and controllable AI systems. The company was was founded by former members of OpenAI in 2021.

438 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$120,000/yr - $170,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
February 13, 2025

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