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Autonomous Vehicle Triage Specialist

About Applied Intuition

Applied Intuition is a vehicle software supplier that accelerates the adoption of safe and intelligent machines worldwide. Founded in 2017, Applied Intuition delivers the AI-powered ADAS/AD toolchain, vehicle platform, and autonomy stack to help customers shorten time to market, build high-quality systems, and create next-generation consumer experiences. 18 of the top 20 global automakers trust Applied Intuition’s solutions to drive the production of modern vehicles. Applied Intuition serves the automotive, trucking, construction, mining, agriculture, and defense industries and is headquartered in Mountain View, CA, with offices in San Diego, CA, Ft. Walton Beach, FL, Ann Arbor and Detroit, MI, Washington, D.C., Stuttgart, Munich, Stockholm, Seoul, and Tokyo. Learn more at appliedintuition.com.

Please note that we are an in-office company, which means the expectation is that you would come in to your Applied Intuition office 5 days a week.

About the role

As a Triage Specialist you will be an integral part of our daily vehicle operations activities on the road. You will primarily be responsible for triaging, troubleshooting, and escalating issues reported by Vehicle Operators. Your work capturing and escalating issues will help us in prioritizing activities across our software development and hardware teams. Your work will help to drive safety and stability across our growing vehicle fleets.

At Applied Intuition, you will:

  • Receive issue reports from Vehicle Operators and Engineers and perform first-level triage on them
  • First-in-line for troubleshooting solutions to keep vehicles operational
  • Escalate issues to engineers and support issue resolutionUpdate and maintain issue tickets and troubleshooting documentation
  • Provide frequent reports on fleet status and issue trends to operations teams

We're looking for someone who has:

  • 2+ years technical job experience or a Technical Degree
  • Experience with troubleshooting issues on computers or other hardware
  • Experience with data entry
  • Demonstrated themselves to be detail-oriented

Nice to have:

  • Experience with Fleet Management Systems
  • Experience with Linux
  • Experience with software tools/services like Slack, Jira, and Confluence
  • Experience with Google Workspace
  • Prior experience with Autonomous Vehicles or Automotive work

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Applicants will be required to be fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable federal and state law. Applicants should be aware that for external-facing roles that involve close contact with Company employees or other third parties on the Company's premises, accommodations that involve remaining unvaccinated against COVID-19 may not be deemed reasonable. The Company will engage in the interactive process on an individualized basis taking into account the particular position.

Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.

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CEO of Applied Intuition
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Qasar Younis
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Average salary estimate

$87500 / YEARLY (est.)
min
max
$75000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Applied Intuition equips engineering and product development teams with software that makes it faster, safer, and easier to bring autonomy to market.

174 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$75,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
February 16, 2025

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