Systems Administrator

About Apptegy

Apptegy partners with school districts to simplify communication, elevate their brand, and empower every role in their organization. We put our clients front and center in everything we do because it's our clients who are most passionate about education. We build our products and features to make everyone in a school community better communicators. Ask any of our clients about us, and they will tell you that Apptegy’s people are thoughtful and high-performing. Our fast response time and quality support mean school leaders, teachers, and staff always have a partner ready to help provide a solution. Joining Apptegy is your opportunity to be on a high-performing team and contribute to our growth and your own.

The Role

We are seeking a Systems Administrator to help manage the critical IT infrastructure that empowers our employees every day. We are looking for someone who enjoys working with all kinds of technology and is not afraid to advocate for the latest tools and processes. As an AI-forward company, we are looking for those deeply curious about how emerging technologies like AGI, RAG, and MCP are reshaping the future. If you share our curiosity and are interested in applying these to solve real business problems, we invite you to apply!

• Provide expert-level support, troubleshooting, and lifecycle management for our macOS  and Windows fleet, ensuring optimal performance and user experience.
• Deploy, configure, and manage macOS endpoints using Mobile Device Management (MDM) solutions, specifically Kandji and Addigy, to enforce security policies, distribute software, and automate configurations.
• Design, implement, and maintain the office network infrastructure, including switches, routers, firewalls, Wi-Fi access points, and VPNs, ensuring reliable and secure connectivity.
• Administer the company's Google Workspace environment, managing user accounts, groups, organizational units, security settings, application configurations, and data retention policies.
• Oversee the administration, integration, and security of various Software-as-a-Service (SaaS) applications used across the organization, managing licenses and access controls.
• Proactively monitor IT systems (endpoints, network, SaaS platforms) for performance bottlenecks, security vulnerabilities, and operational improvements, implementing solutions and maintaining documentation.
• Assist with the production and running of monthly All-Hands meetings held in person and over Zoom.

• You are customer-obsessed, prioritizing clear communication and effective solutions to support end-users and business needs.
• You have 5-6 years of hands-on experience in IT Systems Administration, managing diverse technical environments including endpoint management, networking, and cloud/SaaS platforms.
• You aren't afraid to challenge the status quo around current tooling or workflows. 
• You enjoy trying to automate absolutely everything

• Previous experience providing IT support and systems administration within a technology or software development company.
• Demonstrated experience managing infrastructure, services, and costs within AWS cloud environments (AWS certifications are a plus).
• Experience administering resources, users, and services within Google Cloud Platform (GCP).
• Familiarity with or experience leveraging AI tools to enhance IT operations, automation, monitoring, or end-user support.
• Live event production experience is also highly valued.

Why You'll Love Working With Us

We take our responsibility as a company seriously and aim to make this the best job that you’ve had (and one that sets you up for future success). We want your day at work and your time at home to be a joyful experience, that’s why we provide:

--Comprehensive medical, dental, vision, and life insurance coverage

--Retirement 401(k) with employer match

--Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)

--Mental Health Reimbursement

--In-office Gym 

--Catered lunch Monday-Wednesday 

--Unlimited paid time off including seasonal (December) company-wide time off

--Paid parental and medical leave

We value thoughtfulness and high performance in all candidates as we progress through the interview stages. If the challenge of building a rapidly growing company excites you as much as it does us, we hope you’ll consider joining us.

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Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.