Sales & Events Coordinator - The Little Nell

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Position Summary 
The Sales & Events Coordinator is responsible for building and maintaining strong client relationships while supporting the sales and events team in driving business growth. This role serves as a key point of contact for clients, managing inquiries, event details, and sales initiatives to ensure seamless execution. Utilizing Delphi and Social Tables, the coordinator creates proposals, contracts, banquet event orders, and event diagrams while keeping menus and schedules up to date. Additionally, they assist with processing deposits, coordinating site visits, and ensuring all event details align with Forbes 5-star luxury hospitality standards. This position reports to the Director of Events.

Job Posting Deadline
Applications for this position will be accepted until March 2, 2025.

Essential Job Functions/Key Responsibilities
•    Serve as a primary contact for clients, responding to inquiries and providing detailed event information
•    Create and manage event proposals, contracts, and banquet event orders using Delphi
•    Develop event diagrams using Social Tables to ensure seamless event execution
•    Coordinate site visits, property tours, and client meetings to showcase event spaces and offerings
•    Assist in processing client deposits, managing payment schedules, and ensuring contract compliance
•    Collaborate with sales and event managers to generate leads, follow up with clients, and close sales opportunities
•    Maintain an up-to-date database of event details, menus, and schedules
•    Support marketing efforts by preparing promotional materials and assisting with special sales initiatives
•    Ensure all event details align with 5-star luxury hospitality standards to exceed client expectations
•    Provide exceptional customer service and build long-term client relationships through proactive communication
•    Other duties as assigned

Education & Experience Requirements 
•    High School diploma required 
•    College Degree preferred 
•    Administration experience highly preferred

Knowledge, Skills & Abilities  
•    Detailed knowledge of sales processes, workflows, and decision-making protocols 
•    Knowledge of company policies and procedures 
•    Knowledge of Microsoft Suite
•    Knowledge of SMS, Delphi, and Social Tables
•    Ability to prioritize tasks and manage time effectively 
•    Proficiency in planning, managing, and executing projects within scope and deadlines 
•    Proficiency in communicating clearly both verbally and in writing to team members and customers
•    Ability to manage multiple priorities and projects simultaneously without sacrificing quality 
•    Ability to work in collaboration with others to achieve team goals 
•    Ability to delivery Forbes 5-star standards

Work Environment & Physical Demands 
•    Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
•    No adverse or hazardous conditions
•    Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance

Job Benefits 
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•    Health, Dental and Vision Insurance Programs
•    Flexible Spending Account Programs
•    Life Insurance Programs
•    Paid Time Off Programs
•    Paid Leave Programs
•    401(k) Savings Plan
•    Employee Ski Pass and Dependent Ski Passes 
•    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster