Customer Service Representative - Sheepshead Bay Veterinary Group

Customer Service Representative (part-time)
Location: Sheepshead Bay Veterinary Group - Brooklyn, New York

Sheepshead Bay Veterinary Group is excited to welcome a friendly, organized Customer Service Representative (CSR) to our multi-doctor, progressive practice. If you thrive in a fast-paced environment, enjoy working with both people and animals, and love being part of a supportive team, we’d love to meet you!

About Us 

At Sheepshead Bay Veterinary Group, we are dedicated to providing state-of-the-art medical care with compassion and expertise. Our experienced team offers a full range of surgical services, from routine procedures to emergency interventions, including soft tissue, orthopedic, and ophthalmic surgery.

Dr. Yakov Sheynberg made history in 1994 as the first Russian-speaking licensed veterinarian in New York. Under his direct participation, Sheepshead Bay Veterinary Group was founded in 1995, laying the foundation for the exceptional care we provide today.

Responsibilities

As a CSR at Sheepshead Bay Veterinary Group, you will:

• Welcome clients and their pets warmly, ensuring a positive first impression.
• Answer phone calls, schedule appointments, and handle client inquiries.
• Process payments, manage billing, and maintain accurate client records.
• Keep the reception area clean, organized, and welcoming.
• Coordinate with the veterinary team to ensure smooth client communication and patient care.
• Assist with administrative tasks to support the day-to-day operations of the practice.

About Associated Veterinary Partners (AVP)

Sheepshead Bay Veterinary Group is proudly partnered with Associated Veterinary Partners (AVP), a vet-founded and operated network that prioritizes clinical autonomy and long-term success over short-term profits. Unlike many corporate groups, AVP is not private equity-backed, ensuring that you and your patients come first.

As a proud supporter of Not One More Vet (NOMV), AVP is committed to promoting mental health, wellness, and professional growth in the veterinary field.

Ready to join a practice that values collaboration, growth, and innovation? Apply today and take the next step in your rewarding veterinary career at Sheepshead Bay Veterinary Group!

Qualifications

• Prior experience in a customer service or administrative role is preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Positive attitude, reliability, and a willingness to learn.
• Familiarity with veterinary services is a plus but not required.

Why You’ll Love Working Here

• Competitive Salary!
• Work-Life Balance: Flexible scheduling and paid time off.
• Supportive Environment: Join a collaborative team that values your contributions.