Visual Designer (West Coast)

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

About the Role

The Professional Services team is integral to Attentive's Customer Success strategy, allowing us to deepen our relationships with our customers and ensuring they achieve extraordinary success on the Attentive platform. We deliver expert consultation and real-time execution throughout our customers' Attentive journey.

As a Visual Designer, you will contribute to delivering high-quality design solutions for a variety of customer requests while gaining foundational experience in customer design workflows and tools. This role is ideal for a detail-oriented individual with a basic understanding of design tools, accessibility standards, and professional services processes, who thrives in a collaborative environment and seeks opportunities for growth.

We are accepting applications for candidates in PST and MST.

• Prioritize and manage tasks with guidance, consistently meeting deadlines while delivering high-quality work
• Address basic questions and concerns directly within the CS organization, escalating issues appropriately when needed
• Track, share, and openly discuss work and processes with peers and leadership to drive improvement and learning
• Engage with the Professional Services team and broader CS organization, providing timely updates on current and upcoming work
• Actively seek, process, and respond to feedback from CS, customers, and leadership

• 0-2 years of demonstrated ability or equivalent foundational experience in a design-related role
• Basic proficiency in Figma, Adobe CC, and project management tools; understanding of Attentive’s UI is a plus
• Strong interpersonal skills, with the ability to build relationships with peers across disciplines and contribute to team success
• Proficient at managing priorities with guidance and consistently meeting deadlines
• Capable of addressing most questions independently and escalating appropriately when needed
• Actively pursues learning opportunities and responds constructively to feedback

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The standard base salary range for this position is $53,000 - $65,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

- This role is salaried non-exempt and eligible for overtime compensation

#LI-DNI

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.