Senior Technical Enablement Program Manager

Axonius is hiring a Senior Technical Enablement Program Manager to lead programs that equip our pre-sales engineers, technical account managers, and customer success teams with the knowledge and confidence to succeed in the field. This role is critical in ensuring that customer-facing technical teams are aligned, skilled, and ready to articulate the value of Axonius across use cases.

You will develop onboarding programs, product readiness plans, certifications, and ongoing learning initiatives that scale across global teams. This role requires a strong blend of program management, technical acumen, and enablement expertise.

Responsibilities

• Design and manage technical enablement programs for pre-sales and post-sales technical roles
• Assist on onboarding design and execution to accelerate time-to-readiness for new hires
• Translate product features into field-relevant technical training and enablement
• Collaborate with PM, Tech SMEs, and Product Marketing to create scalable content
• Drive role-based certifications and learning paths in partnership with the Academy team
• Develop and maintain tech enablement content in platforms such as LMS, CMS, and lab environments
• Facilitate live enablement sessions and coordinate cross-functional workshops and hands-on labs
• Track program effectiveness using KPIs like ramp time, enablement completion, and certification pass rates
• Build tight feedback loops with the field to ensure enablement content remains relevant and effective
  Partner with Sales Enablement to ensure alignment between technical and non-technical field learning
  
  

Qualifications

• 6-8 years of experience in technical enablement, field training, or in roles such as pre-sales engineering or technical account management at a tech company (preferably SaaS)
• Deep understanding of the pre-sales and post-sales customer journey in B2B enterprise software
• Proven success building and delivering enablement programs for technical roles
• Comfortable working cross-functionally with SMEs, PMs, and GTM leaders to translate complex topics
• Experience with LMS and lab platforms (e.g., Skilljar, CloudLabs, LearnUpon, Strigo, etc.)
• Strong facilitation and communication skills; able to lead sessions with technical audiences
• Project management skills and the ability to run multiple initiatives concurrently
• Experience working with cybersecurity, IT management, or infrastructure/SaaS tools is a strong plus

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