School-Based Case Manager

Bay Area Community Resources (BACR) is seeking a compassionate and dedicated Family Advocate/Case Manager to join our team in supporting the healthy development and positive outcomes of youth and their families in Richmond Elementary Schools. This role is a key part of our Community Schools initiative, and the ideal candidate will play an instrumental role in empowering families, providing case management, and connecting families with critical resources in a school-based setting.

As a Family Advocate, you will engage with students and families in a trauma-informed manner, assessing their needs, offering resources, and providing support across a wide spectrum of emotional, mental health, and practical challenges. Your work will help create stronger school-family connections, foster resilience, and contribute to the long-term success of students and their families.

Benefits:

• Hourly Rate: $30 - $31.25 (based on experience)
• 40 hours/week
• Employee assistance program, medical, dental, vision, wellness program, life insurance, flexible spending account, transit and parking flexible spending accounts for commuting expenses, 403b.
• Approximately 10 weeks off per year (including holidays)

Minimum Requirements:

• Experienced: You have 2+ years of hands-on experience working with families in a diverse, urban school setting and are familiar with the challenges faced by West County youth and families.
• Skilled Communicator: You have strong interpersonal, communication, and organizational skills, and you’re comfortable working with a wide variety of stakeholders, including parents, school staff, and community partners.
• Resourceful Advocate: You have a proven ability to link families to resources, overcoming obstacles to access and ensuring that families get the support they need.
• Culturally Humble and Equitable: You possess cultural humility and a deep commitment to equity and social justice, understanding the value of diverse perspectives and experiences.
• Collaborative Team Player: You enjoy working in a team-oriented environment and can navigate challenges with flexibility, creativity, and professionalism.

Preferred:

• Bilingual: Spanish language skills are highly desirable but not required.
• AA Degree or higher desired

Responsibilities:

Student and Family Services:

• Case Management: Provide trauma-informed case management to youth and families, including conducting comprehensive risk and needs assessments, creating and implementing service plans, and providing ongoing referrals and follow-up.
• Resource Connection: Link families to necessary community resources (e.g., health, mental health, social services) and help navigate any barriers to accessing these services. Provide advocacy on behalf of families as needed.
• Family Engagement and Learning: Lead and facilitate parent/guardian workshops and education sessions focused on topics such as family-school relationships, healthy parenting, conflict resolution, and child development.
• Crisis Intervention: Offer immediate support and crisis intervention services to families in urgent need, helping to stabilize situations and coordinate appropriate follow-up.

Collaboration with School and Community:

• Team Collaboration: Work closely with school staff, the Community School Coordinator, youth therapists, and families to ensure coordinated service delivery. Attend CARE Team meetings and other school-based student assessment processes.
• Community Engagement: Maintain a comprehensive knowledge of available community resources and actively foster partnerships with local organizations to expand service options for families.

Administrative Duties:

• Documentation and Reporting: Maintain accurate, up-to-date case files, statistical reports, and program documentation in line with program evaluation and reporting requirements.
• Meetings and Trainings: Participate in BACR and school site meetings, project planning, supervision, and ongoing training to stay current with best practices and maintain professional development.

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.

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