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Senior Manager, Operations

Beam is the leading micromobility operator in the Asia Pacific region and we are on a mission to turn little drives into better rides and make cities flow better for everyone. 

The company was founded in 2018. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. 

We are expanding our operations into the US market.

We have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet. 

This is just the beginning. Come join us on the journey.

This role will oversee Operations for Beam's US business - reporting into the group Chief of Staff. Responisibilities will include the following

- Own the PnL performance of multiple Beam US cities (scope of responsibility to grow to 10+ cities)

- Hire, train and manage local city-specific Operations staff accordingly

- Build robust processes and plan/execute business improvement projects to enhance revenue, cost and profitability of cities

- Represent Beam to city stakrholders, ensuring strong compliance with state and city regulations

- Collaborate with the Government Relations and Business Development teams to help win and launch new cities

- Form close collaborative cross-functional relationships with a variety of international teams - including Supply Chain, Hardware, Product and Finance

- 7-10 years of working experience in a dynamic startup, corporate or professional services environment in an Operations role

- At least 2 years prior experience working in the micromobiltiy industry specifically

- Track record in owning and driving business functions and/or projects on behalf of senior stakeholders

- Strong leadership and team management skills. Able to manage, mentoring and grow junior colleagues - to achieve high performance within a positive, collaborative work culture

- Structured, target-oriented and data-centric when working on projects and analysis

- Strategic thinker able to look beyond the data and consider the broader business context when making recommendations

- Strong, structured verbal and written communication skills

- Team player with ability to develop deep working relationships with a wide range of different stakeholders

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Operations, Beam

As the Senior Manager, Operations at Beam, you’ll be stepping into an exciting role where your leadership will directly impact our mission to enhance urban mobility across the US. Beam, a pioneering micromobility operator in the Asia Pacific region, is making waves since 2018 by introducing safe and sustainable transport solutions tailored for city dwellers. With our sights set on expanding our operations to over 10 US cities, this role is crucial to our dynamic team of innovators and problem solvers. You’ll take charge of the PnL performance for various cities, ensuring that our operations not only meet but exceed expectations. Your responsibilities will also include the recruitment and training of local city-specific staff, building processes that drive revenue and profitability, and representing Beam in collaboration with city stakeholders. This means you’ll need a proven track record in Operations—ideally with a focus on the micromobility industry, along with strong leadership skills to nurture and inspire your team. If you thrive in a fast-paced startup environment, enjoy tackling challenges, and are passionate about sustainable transportation, Beam is the place for you. Join us, and be part of a transformative journey that embraces innovation and collaboration at every turn!

Frequently Asked Questions (FAQs) for Senior Manager, Operations Role at Beam
What are the responsibilities of a Senior Manager, Operations at Beam?

As a Senior Manager, Operations at Beam, you'll be responsible for overseeing the PnL performance for multiple US cities, hiring and training local operations staff, and building effective processes for business improvement. You'll also represent Beam to city stakeholders and collaborate with various teams to launch new cities successfully.

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What qualifications are needed to become a Senior Manager, Operations at Beam?

Ideal candidates for the Senior Manager, Operations position at Beam should have 7-10 years of experience in operations roles, with at least 2 years specifically in the micromobility industry. Strong leadership skills and proven experience in managing teams and projects effectively are crucial.

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How does Beam support professional development for Senior Managers in Operations?

Beam is committed to personal growth, offering opportunities for professional development and a flexible workplace. As a Senior Manager, Operations, you'd have the chance to make impactful contributions, gaining visibility and growth in a fast-paced environment.

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What skills are essential for success as a Senior Manager, Operations at Beam?

Successful Senior Managers at Beam possess strong leadership and team management skills, a structured and data-centric mindset, and outstanding communication abilities. Moreover, being a strategic thinker who can navigate complexities beyond data is immensely beneficial.

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What unique aspects of Beam’s culture can a Senior Manager, Operations expect?

As part of Beam's culture, a Senior Manager, Operations can expect an inspiring and autonomous work environment. The team is composed of motivated individuals who thrive as they crush barriers and create a significant impact within the urban mobility landscape.

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Common Interview Questions for Senior Manager, Operations
Can you describe your experience in managing operations in a startup environment?

Discuss specific instances where you provided leadership in operations at a startup, emphasizing your adaptability, innovative problem-solving skills, and how you tackled challenges proactively.

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What strategies do you use for effective team management?

Share your approach to mentoring team members, fostering collaboration, and ensuring high performance, along with any tools or methods you use to track progress and motivate your staff.

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How do you prioritize business improvement projects?

Explain your decision-making process, including the criteria you use to assess potential projects’ impact on revenue and profitability, as well as how you involve stakeholders in your prioritization efforts.

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What metrics do you consider most important when analyzing operations performance?

Discuss the key performance indicators (KPIs) you track regularly, such as PnL metrics, customer satisfaction scores, and operational efficiency, illustrating your data-driven approach to decision-making.

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How do you handle compliance with local regulations in the new cities Beam enters?

Illustrate how you plan to build relationships with city stakeholders and ensure that operations align with local regulations. Mention any experience you have in navigating similar challenges in previous roles.

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Describe a time when you had to solve a significant operational problem.

Provide a detailed example of a challenge you faced, the steps you took to address it, the outcome, and any lessons learned that you applied moving forward in your career.

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How do you stay informed about trends in the micromobility industry?

Discuss the resources you rely on, such as industry publications, networking with other professionals, and participating in forums or conferences to remain updated on best practices and innovations.

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What role do cross-functional teams play in achieving operational success?

Highlight the importance of collaboration with different departments like Supply Chain, Finance, and Product. Provide an example where cross-functional teamwork led to successful project execution in your past roles.

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How would you approach expanding Beam's operations to new cities?

Outline a strategic plan that includes researching potential cities, engaging with local stakeholders, assessing market conditions, and successfully coordinating with team members for smooth operations.

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What motivates you to work in the micromobility sector?

Share your passion for sustainable transportation and urban development, reflecting on what draws you to Beam specifically and how you envision contributing to its mission.

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Beam Industries, headquartered in Webster City, Iowa, began operation as Beam Manufacturing Company, producing washing machines, dishwashers, and Beam "Doodlebug" scooters. The scooters became famous during World War II when gasoline rationing cam...

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Full-time, remote
DATE POSTED
January 28, 2025

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