Sales Support Administrator

Benchmark is a North Carolina-based distributor that began operations in 2004 with the mission to provide quality professional products and supplies to the construction, surveying and engineering industries while providing unmatched customer service at the best available prices.

We are a recognized industry leader offering: sales, service and repair, rentals and training for laser equipment, surveying and optical instruments, software, GPS, machine control, drones and field supplies and tools. 

Every day our People of Change are doing incredible things by working together to pursue our shared purpose–to deliver on the promise of technology and human ingenuity. 

Join our growing team!

The Sales Support Administrator provides essential administrative, operational, and project support to the sales and marketing teams. This role is ideal for a highly organized, analytical professional who can balance multiple priorities and contribute to the successful execution of sales and marketing initiatives. This role reports directly to the VP Sales & Marketing. 

Key Responsibilities:

• Manage calendars and coordinate scheduling for demos, training sessions, and client calls.

• Prepare materials for meetings, organize agendas, and ensure smooth communication of schedules and updates.

• Assist in coordinating marketing campaigns, ensuring project timelines are met and logistics are in place.

• Track progress on campaigns, compile performance metrics, and assist in preparing reports for presentations.

• Act as a point of contact between sales, product, and marketing teams to ensure alignment on marketing and sales initiatives.

• Relay key messages and updates to internal teams and external partners to facilitate smooth project collaboration.

• Refining market research and competitive analysis to help develop and define marketing strategies.

• Gather customer insights, identify industry trends, and track emerging opportunities for potential business growth.

• Support the planning and execution of specific marketing projects and campaigns, including managing timelines and deliverables.

• Maintain marketing tools and software, ensuring data accuracy and correct usage across the team.

• Proofread and edit marketing materials, ensuring consistency with Benchmark’s brand guidelines.

• Work with the marketing team to maintain high-quality content across all platforms.

• Update and maintain CRM records with accurate sales and customer information.

• Document marketing activities within the CRM to support tracking, reporting, and future planning.

• Assist with special projects as assigned, adapting to the needs of the sales and marketing teams.

• Provide general administrative support to ensure efficient operation within the department.

• 1 - 2 years experience 

• Bachelor’s degree in Marketing, Business Administration, or a related field is preferred.

• Strong organizational and multitasking skills with a high level of attention to detail.

• Familiarity with CRM systems, project management software, and marketing tools is a plus.

• Proficiency in Microsoft Office Suite and experience with data analysis and reporting.

• Excellent communication skills, both verbal and written.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic prohibited by law. 

We offer competitive compensation based on experience. This is a full-time position with benefits including: 

• 100% employer-paid medical insurance, Short Term Disability, and Life Insurance up to $25,000.00, for employees.

• 401(k) match to help you plan for a secure financial future.

• Paid time off and paid holidays.

• Opportunities for professional growth and development within the organization.

Benchmark Tool & Supply offers competitive compensation packages including 100% paid medical benefits, Life and Short-Term Disability insurances for our employees, matching retirement plan, paid time off, and opportunities for professional development.   Come work with us!