Claims Unit Supervisor (Workers Compensation)

Preferred Office Locations: Sacramento, San Diego, Walnut Creek

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Unit Supervisor to provide oversight and guidance to a unit of Claims Professionals of varying levels of experience in the management of workers compensation claims from inception to resolution, while ensuring gold-standard service delivery to our insureds and compassionate care to injured workers.

• Ensures unit achieves organizational goals via prompt claim closures, high client service satisfaction, timely medical management decisions, and strategic cost containment.
• Ensures claim reserves and settlements are appropriate and timely.
• Monitors and directs the management of individual claims within the unit. Ensures claims are managed in compliance with applicable statutes, regulations, case law and Company standards.
• Manages the workflow of the unit, including planning, assigning and directing work.
• Fosters and guides the professional development of individual Claims Professionals of varying levels of experience to help them build successful and satisfying careers while producing excellent results in their work and exhibiting exemplary workplace behavior. This includes establishing and reinforcing goals and expectations; organizing work, processes and assignments that leverage the skills of the team and achieves team outcomes; coaching, developing, and motivating the team effectively, as well as addressing, recognizing and rewarding performance.
• Identifies and communicates training needs. Assists with facilitating training topics and continually reinforces adherence to the concepts and techniques adopted.
• Aids in the development of vendor panels via continual feedback to management as to effectiveness of defense counsel, medical providers (physicians, medical facilities, nurse case managers), and vendors (durable medical equipment vendors, translators, copy services, and vocational rehabilitation service providers).
• Ensures continuing education requirements are met.
• Performs special assignments and projects as assigned.

• Education: Minimum of high school diploma or equivalent educational certification required. Bachelor's degree from an accredited college or university preferred.
• Certifications: CA Self-Insurance Administrator's (SIP) Certification required within six (6) months of hire or promotion into the role (if not previously obtained).
• Experience: Minimum of five (5) years of claims adjusting experience at a workers compensation carrier required. Prior supervisory experience of 2+ years preferred.
• Technical Skills: Completion of mandated training (and continuing education) requirements to adjust workers compensation claims in the State of California required.
• Computer Skills: Proficient on the Microsoft Office Suite and able to quickly master proprietary and vendor software applications.

• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• In-house Medical Management support (UR, Med Bill Review, Resource Nurses); In-house Claims Assistant support; House Counsel
• Modern Office Setting
• Free On-Site Fitness Facility (most locations)
• Onsite Parking Provided

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

ABOUT US

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.