Director of Product Compliance

Best Egg is the leading financial confidence platform that provides flexible solutions to real-life challenges for people with limited savings. We leverage real-time customer insights and data science to connect more people with the right products for their financial needs. Our offers include a growing suite of products such as personal loans, a credit card, and flexible rent, which are complemented by a suite of financial health tools to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.

Our culture and values inspire our employees and customers to embrace Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our employees are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization.

If you are inspired by inspiring others, Best Egg is the place for you.

Best Egg promotes diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we will grow.

The Director of Product Compliance will report to the Chief Compliance Officer and will manage a team of compliance professionals who will primarily be responsible for ensuring that Best Egg products and services operate within regulatory risk tolerances.  The successful candidate will also be an ambassador for compliance, promoting compliance awareness and ensuring that business partners receive accurate and relevant regulatory guidance and support for new product launches, new initiatives, issue remediation, complaints management, and compliance training. The ideal candidate will have prior regulatory compliance experience, an understanding of the functionality of a range of consumer financial products, and a firm grasp of consumer laws and regulations, including UDAAP, ECOA, TILA, FDCPA, TCPA, FCRA and GLB/CCPA and others.  The Product Compliance Team will ensure existing products remain compliant as they continue to scale and also support new product development by identifying and assessing compliance risk and developing strategies for compliance. 

• Lead the Product Compliance function and establish relationships across product teams and deliver compliance advisory services that enhance the Best Egg suite of products.
• Supervise a team of Product Compliance professionals tasked with carrying out the vision and strategy of the Product Compliance function.
• Develop and implement policies, procedures, programs, and mechanisms to assess new and changed product risk and evaluating launch conditions consistently across new feature deployments.
• Collaborate with a cross-functional team of product, marketing, operations, legal, data, and risk teams to design, market, and operationalize Best Egg products to ensure all relevant state and federal compliance obligations are satisfied
• Ensure the Product Compliance team reviews appropriate marketing and customer facing collateral
• Review, edit, and approve enterprise Compliance Policies
• Actively participate in the Issues Management lifecycle to ensure product Issues that impact compliance are prioritized appropriately and resolved timely
• Represent Best Egg to external Bank partners as needed
• Provide effective oversight to ensure Best Egg’s products operate within the stated Compliance Risk Appetite.

• 10+ years working in the compliance advisory, risk, and/or control function of a bank and/or financial technology company or relevant industry
• Experience working with product teams on regulatory compliance matters including, but not limited to: marketing reviews, risk assessments, financial product obligations, consumer compliance, conduct risk, complaints handling
• Experience evaluating emerging products for compliance risk, working with the product and business stakeholders to implement creative solutions to tough compliance requirements, and conducting compliance reviews of new products and marketing materials
• The ability to identify and define problems, build project plans to address them, and manage implementation of their solution
• The ability to effectively communicate across various lines of business and senior management
• An ambitious sense of curiosity and a willingness to explore areas outside of your comfort zone, like new markets or new product types
• The ability to work efficiently and independently in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues
• Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the industry forward
• Must work well both independently and as part of a team
• Bachelor’s degree or equivalent experience required
• CRCM preferred

Our Brand:

At Best Egg, we believe money should be accessible so people can reach their goals, live a fuller life, and feel pride in knowing they have taken control of their finances.  For those who need extra money to achieve the progress they seek in life, Best Egg is the modern solution-minded finance provider that mixes decades of banking experience with smart technology and deep customer insight to create products designed for today’s borrower, so that people can establish a smoother financial path. The egg symbolizes protection and a fresh start.  

Employee Benefits

Best Egg offers many additional benefits for our employees, including (but not limited to):

·       Pre-tax and post-tax retirement savings plans with a competitive company matching

program

·       Generous paid time-off plans including vacation, personal/sick time, paid short--

term and long-term disability leaves, paid parental leave, and paid company

holidays

·       Multiple health care plans to choose from, including dental and vision options

·       Flexible Spending Plans for Health Care, Dependent Care, and Health

Reimbursement Accounts

·       Company-paid benefits such as life insurance, wellness platforms, employee

assistance programs, and Health Advocate programs

·       Other great discounted benefits include identity theft protection, pet insurance,

fitness center reimbursements, and many more!

#LI-REMOTE

In compliance with the CCPA, Best Egg is fully committed to handling the personal information and data of employees and job applications responsibly with respect and due care. Review our CCPA Employee Policy  here