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Customer Service Representative - Financial Derivatives
- Coordinate and handle customer inquiries about Binance financial derivatives, and retain regular customers
- Solve customer complaint issues, and create and document report analysis
- Optimize customer complaint processes and improve service quality
- Handle unpredictable emergencies in an efficient and timely manner
- Perform adhoc tasks and reports assigned by shift leader and/or managers
- Bachelor's degree or diploma, preferably in a finance-related major
- Prior customer support experience with exposure to an e-commerce or financial industry background is a must
- Excellent communication skill in English; additional knowledge of Arabic language would be an advantage
- Familiar with CS operation and business processes, with a strong ability for problem-solving and a strong number-driven approach
Binance Glassdoor Company Review
Changpeng CZ Zhao
3.6
Binance DE&I Review
3.6
CEO of Binance
Approve of CEO
Average salary estimate
$60000
/ YEARLY (est.)
min
max
$50000K
$70000K
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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By
Binance
Binance is a leading global cryptocurrency exchange company founded in 2017 by Changpeng Zhao. We offer our services to over 169 million registered users in over 180 countries worldwide.
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Full-time, remote
DATE POSTED
January 5, 2025
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