Salesforce Administrator

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRMs on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Simplify, Care, and Act. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

As a Salesforce Administrator, you will be a key player that will help Bloomerang continually improve and enhance our Salesforce platform and support our users.  The ideal candidate should enjoy all aspects of user management including support tickets, training, and designing solutions with keeping user satisfaction as a priority.

What You Will Do

• Act as front line support for tickets into the Salesforce team
• Manage and maintain user accounts, roles, and profiles.
• Perform basic configuration tasks such as creating custom fields, objects, and page layouts.
• Debug processes including flow-based automations.
• Assist in data management tasks, including data imports, exports, and data cleansing.
• Provide end-user support and training to ensure effective use of Salesforce.
• Collaborate with team members to gather requirements and implement solutions.
• Stay updated with Salesforce releases and new features to recommend improvements.

What You Need to Succeed

• 3+ years of experience as a Salesforce Administrator.
• Basic understanding of the Salesforce platform including user management, configuration and reporting.
• Experience working with Sales and Support processes.
• Experience with documentation creation and management.
• High level of discretion when it comes to escalation.
• Excellent communication and interpersonal skills with the ability to work collaboratively across departments. 
• Comfortability working independently as well as part of a team.

Nice to Haves But Not Required

• Salesforce Administrator certification

Benefits

Health + Wellness
You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. 

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment
Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $83,000 - $125,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 

Accommodations

Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Employment with Bloomerang is contingent upon signing a Proprietary Information and Inventions Agreement, satisfactory completion of our pre-employment background check, and satisfactory proof of legal authorization to work in the United States.  In accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for Employment. Any criminal offenses or crimes that are related to material duties of the role will not be considered