Sales Operations Specialist

Who we are

BMF is a collective of Cultural Engineers headquartered in NYC with offices in Miami, Los Angeles and London. We are a global, full-service integrated marketing agency, specializing in event design & production, brand marketing, marketing strategy, sponsorships, talent management & bookings, publicity, and social media & influencer relations. We constantly strive to expand our offering as an agency. 

Does this sound like you? 

As a Sales Operations Specialist at We Are BMF, you will support the sales and marketing team, including project managing RFI and RFP responses, overseeing CRM systems and handling administrative tasks as requested. You will play a key part in facilitating effective sales cycles by ensuring that the sales organization operates efficiently. You work with sales representatives to improve their pipeline tracking, identifying opportunities to optimize processes and provide training and onboarding support to internal and external sales reps.

Key Responsibilities

Pipeline and CRM Management:

• Lead RFI responses, including collating information across departments and ensuring accurate, timely and seamless submission via client’s designated method or portal
• Create custom sales presentations tailored to clients
• Manage CRM systems to ensure accurate data and streamline sales workflows.
• Improve sales processes, identify opportunities for process improvement to streamline workflows, reduce inefficiencies, and drive productivity in the sales organization.

Administrative:

• Assist the sales team with scheduling, project management and reporting
• Support executive leadership in preparing for weekly sales team meetings, capture and distribute recap notes following all meetings
• Serve as day-to-day contact for outside sales team:
• Manage contracting and payment for outside sales representatives
• Brief on company materials and positioning, as well as new priority opportunities
• Assists in the onboarding of new sales representatives by providing training on CRM systems, sales processes, and sales tools.

• 1-2+ years of proven experience as an Account Coordinator, Business Development Coordinator or Executive Assistant
• Strong experience with CRM systems to support efficient sales processes.
• Strong communication skills for working with internal stakeholders, sales team members, and clients.
• Experience in project management and process improvement to implement effective sales strategies and streamline workflows.
• A proven problem-solving aptitude to assist with day-to-day Business Development needs 
• Superior organizational and time management skills, and ability to meet deadlines
• Strong computer literacy – including familiarity with Keynote, Excel and Outlook, Google Docs
• Calm, polite, and professional attitude
• Ability to travel when required 

What we bring to the table: 

We want you to be part of a dynamic and creative team where you will have the opportunity to show customers a different way to look at the ordinary. We are vanguards in creative strategy and experts in leveraging emerging trends in music, art, fashion and technology. We connect brands with media, influencers, artists and consumers to create today's leading experiential activations in the market. And we’ve got the cred too: we were featured in Event Marketer's IT List of Top 100 Event Agencies from 2016 through present. 

We offer: 

• A fast-paced, creative and collaborative environment with supportive leadership. 
• An international portfolio of clients and recognition as an award winning integrated global creative marketing agency 
• A culture that values ideas and innovation from everyone at every level. 
• An environment  that celebrates and believes in diversity and inclusion, while also putting equity towards the cause
• On-going professional development and training; we will empower you to take charge of your career path. 
• Strong benefits including health and dental, 401K, Transit Check, Flex Spending and unlimited time off.