Manager, Post-Accelerator Operations

Job Title: Manager, Post-Accelerator Operations 

Team: Product 

Location: In-Person in Atlanta (GA), Chicago (IL), Newark (NJ), or Washington (DC) Employment Type: Full-time 

FLSA Classification: Exempt 

Start Date: ASAP 

About Braven

Braven is a career-accelerating program that prepares promising young people—many of whom are people of color, from low income backgrounds, and the first in their families to attend college—to secure a strong first opportunity after college graduation. 

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.  

Together, we are helping to open up access to the American Promise, empowering a generation of leaders who mirror the diversity of our country.

To learn more, take a look at Braven’s Impact Report and Jobs Report.

About the Role 

In order to achieve its ambition of serving 80,000 - 100,000 Fellows over the next decade, Braven is hiring a Manager, Post-Accelerator Operations to coordinate and lead the operations of the programming we provide outside of the Accelerator, our leadership and development course. Braven’s fellowship supports are in a growth phase, with room for innovation and iteration. As a member of Braven’s Product Team, you will help develop our national strategy to streamline and strengthen program operations outside of the Accelerator.   You will train regional teams on this strategy and execution. Your critical role also means you will serve as a strong thought partner to Braven’s Vice President, Program Operations as Braven tests and refines its vision this year. 

This role is on the Product team and reports directly to the Vice President, Program Operations.

What You’ll Do 

Lead central operations for programming outside of the Accelerator (40%) 

• Lead planning and execution of national programs, including one or more of the following programs:
• Designing and leading onboarding processes for Fellows to join Braven’s Career Communities, an initiative that provides industry-specific support to Fellows
• Designing and project managing in-person and virtual event operations for Braven’s Career Communities, Ready to Launch Bootcamps, and other Post-Accelerator events
• Leading operations for Braven’s Professional Mentor Program, ensuring operational excellence in mentee recruitment, matching, and program execution
• Leading operations for Braven’s opportunity and talent referral initiative
• Implement new Post-Accelerator strategies nationwide, collaborating with regions to secure strong first opportunities for Fellows.
• Laterally coordinate and provide accountability for regional and national team members who support program execution outside of the Accelerator 
• Manage and improve how we track and display program metrics so that cross-functional and cross-regional teams can track progress-to-goals
• Analyze weekly Post-Accelerator data to identify program strengths and improvement opportunities
• Observe programming on a biweekly basis to provide feedback

Serve as a critical contributor to Braven projects (35%)

• Serve as a project contributor and consultant on Braven’s relevant cross-functional project teams, building out new operational systems to support scale and delivering on business-as-usual work including:
• Developing and improving key standard operating procedures and systems including, but not limited to, case management, mentor/mentee matching, attendance management, and event management
• Designing and sending targeted communications in alignment with the Post-Accelerator communications strategies
• Other deliverables to support smooth program launch and execution as assigned

Support Post-Accelerator onboarding, training, and knowledge management (10%)

• Onboard new teammates with significant Post-Accelerator touchpoints (including regional program managers and central staff) to Post-Accelerator strategies and initiatives
• Design and deliver internal training sessions to support smooth Post-Accelerator execution
• Update and maintain program operations documentation and resources
• Create and iterate on central resources to make Post-Accelerator execution easier
• Update and maintain the Post-Accelerator portion of Braven’s internal wiki

Manage 1-2 part-time student interns (15%)

• Onboard and set clear expectations for intern work streams
• Provide support and feedback for successful integration into the team and completion of work

• Other duties as assigned 

Minimum Requirements 

• 3+ years of work experience 

Preferred Qualifications 

• Education: Bachelor’s or master’s degree 
• Work Experience: 5+ years of demonstrated excellence in managing programs, projects, or events
• Competencies: 
• Committed to continuous learning and improvement and as such, are comfortable seeking out, receiving, and implementing constructive feedback without taking it personally. 
• Strong ability to collaborate effectively and cross-functionally with teammates. Your passion for our mission and those whom we serve is evidenced by an unwavering customer service orientation. Your role is to set others up to do their best work. 
• Strong communicator and facilitator, able to present ideas and content in a concise, clear, engaging way and able to adapt your approach to meet the needs of a variety of stakeholders.
• A problem solver at the systems level, who is comfortable with ambiguity. You are able to thrive in the gray, while being excited about and able to convert that gray into black and white.
• Regardless of your role, you are ready to roll up your sleeves to get the work done that will propel Braven through the growth phase we are in. 
• You have a demonstrated commitment to equity and inclusion. 
• You exemplify Braven’s core values. 
• Your experiences have informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population. 

Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. 

Work Demands 

• Ability to work in-person in Atlanta (GA), Chicago (IL), Newark (NJ),  or Washington (DC) 
• Will be expected to travel approximately four weeks in the year 
• Ability to support programming on average two nights per month as well as four to six Saturdays per year 

Additional Requirements 

• Authorized to work in the U.S. 

Application & Interview Process 

While the interview process may vary slightly, the general process will be: 

• Phone screen with Talent Team member 
• Performance Task 
• Interview with Hiring Manager 
• Panel Interview with Key Partners 
• Reference Checks 

Compensation and Benefits 

The salary for this position, which depends on prior work experience and our assessment of your demonstrated fit for the role, will likely be between $49,000-$61,200 in Atlanta, $51,500-$64,400 in Chicago and Washington, DC, and $56,800-$70,900 in Newark. Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead each salary offer is determined carefully using external and internal benchmarking. You will have an opportunity to discuss salary in more detail after you begin the application process. 

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: 

• Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year) 
• Match of your 401K contribution up to 5% of your base annual salary, starting your first full month 
• Coverage of 85% of health insurance premium for employee and dependents 
• A one-month paid sabbatical after 4 years on staff 

Location 

We gather in the office three days a week (Tuesday through Thursday). Therefore, we require teammates to live within commuting distance of one of our hubs: Atlanta, Chicago, and Newark.  Each teammate works remotely on Monday and Friday. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. 

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.