eCommerce Coordinator

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

·       Runner First  

We act in the best interest of the runner

·       Word is Bond 

We do what we say we’ll do

·       Champion Heart  

We give our all in everything we do  

·       There is no “I” in Run

We stay generous with our humanity

·       Keep Moving

We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.   

Your Job:

The eCommerce Coordinator will support our North America direct-to-consumer business by focusing on site publishing for Brooksrunning.com. You will be part of a small, dynamic team, critical to the success of Brooks' Direct-to-Consumer (DTC) digital channels.

Your role will be focused on content delivery with meticulous detail and accuracy for a variety of cross-functional partners, including Brand Marketing, Sports Marketing, Merchandising, Digital Content and more. This content will come to life in our Content Management System and eCommerce platform, and may be in the format of a homepage, product tile or landing page. The perfect candidate will be motivated to learn, highly detail-oriented and dependable. 

• Build content for BrooksRunning.com using our Content Management Systems, leveraging templates.
• Partner with NA Digital Content & Integrated Marketing teams to deliver runner-facing content which supports regional product campaigns and consumer stories across Homepage, Category Pages & Product Pages.
• Collaborate with partners across the business to deliver landing page experiences, which support brand expression, corporate, events and our loyalty program
• Share content builds with our EMEA partners to adapt for efficiency, when relevant.
• Perform QA/maintenance of our site to ensure all offers, landing pages, article pages, product tiles and copy are accurate
• Build a basic understanding of & implement web best practices around SEO and accessibility and advocate for the runner on these fronts
• Develop a strong understanding of Brooks products, product technology, categorization and pricing, and input that information accurately across locales
• Assist in maintaining the Site Publishing Jira board, including Sprint cleanup, ticket delegation, etc.
• Submit JIRA tickets to Digital Product for CMS enhancements and bugs; also participate in subsequent QA
• Collaborate with the Creative team to secure assets for eCommerce content, sized for optimal page load, and load assets into eCommerce platform or Content Management System
• Support Experimentation program, as needed, building content variations
• Support Operations manager in projects relates to Shipping, Returns & Exchanges to drive profitability and reduce runner friction
• Other duties as assigned

• Bachelor’s degree in Communications, Marketing or equivalent combination of experience required
• 1 year eCommerce or Marketing experience preferred
• Experience working within Salesforce Commerce Cloud or other eCommerce storefront environment, preferred
• Experience and knowledge of Content Management Systems, preferred
• Basic understanding of HTML and CSS, preferred
• Extremely task-oriented, with demonstrated ability to learn new tasks quickly
• Is a problem solver, proactively seeks creative solutions or ways to “hack” current state to achieve better UX/UI
• Aptitude for organization, flexibility, and producing results
• Demonstrated ability to work collaboratively with diverse teams to achieve necessary results
• Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company
• Embraces and lives the Brooks values!

Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $24.46 - $34.25 per hour. Base pay offered will vary depending on job-related knowledge, skills, and experience.  

Other:

Brooks is proud to offer a robust benefits package to our employees and their families!

Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.

Paid Time Off- Brooks offers generous time off including up to five weeks of paid time off, eleven paid holidays, paid sick and parental leave.

Bonus-in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.

Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.

Location- You will spend 3 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.