L&D Specialist

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As our L&D Specialist, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build and grow our team. Your primary responsibility will be to design, build, implement and evaluate employee learning and training programs that enhance the organization’s skills and performance. You will collaborate closely with cross functional teams and employees to understand areas of development and training needs. We are looking for someone who works hard, demonstrates strong communication skills, wants to build and foster a culture of continuous improvement and is willing to go above and beyond to help our team. 

This role is hybrid and based in Los Angeles, California. (Opportunity to work in-office 3 days a week and from home 2 days a week. This is not a remote role.) 

What we look for:

• Extraordinary people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types.
• Excellent written, verbal communication and presentation skills.
• Highly organized with impeccable attention to detail.
• Thirst for knowledge and willingness to learn.
• Proven experience in human resources, preferably in a fast-paced start-up environment.
• Ability to assess needs, solve problems, and provide creative training solutions.
• Project management skills with the ability to meet deadlines and manage multiple priorities.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in HRIS (preferably HiBoB and Deel) and performance management systems (preferably Lattice). 
• Ability to adapt to changing priorities and work independently with minimal supervision.
• Ability to handle sensitive and confidential information with discretion.
• High level of professionalism, integrity, accountability and confidentiality.

Bonus:

• You have tech start-up experience and experience building and scaling programs at high-growth companies. 

What you’ll do:

Training and Development:

• Design and deliver engaging training programs, workshops, and e-learning courses tailored to organizational goals and employee development needs.
• Conduct training sessions in both in-person and virtual settings.
• Leverage technology and tools to develop and implement online training modules.

Needs Assessment:

• Assess training needs through surveys, performance evaluations, and consultations with department managers and employees.
• Develop customized learning paths based on individual and team performance gaps.

Curriculum Development:

• Create and update training materials, manuals, and resources in alignment with industry best practices.
• Ensure training content is relevant, inclusive, and adheres to company policies and standards.

Program Evaluation:

• Monitor and assess the effectiveness of training programs through feedback, surveys, and performance metrics.
• Report on training outcomes and make data-driven recommendations for improvement.

Collaboration and Communication:

• Partner with the leadership and People team to align training initiatives with business objectives.
• Act as a resource for employees, providing guidance on development opportunities.

Continuous Improvement:

• Stay updated on industry trends, technologies, and best practices in L&D.
• Propose innovative learning strategies to support a dynamic and diverse workforce.

What we offer:

• Base Salary $90k - $115k USD + bonus and equity.
• A comprehensive benefits package
• Flexible PTO
• This is a hybrid work at office in Santa Monica based headquarters. (3 times per week) 
• Company events like BBQs and team-building activities, both in-person and virtual
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

About BuildOps:

BuildOps is a fast-paced, high-growth start-up committed to transforming a $300B+ industry through an innovative all-in-one SaaS platform. Leveraging the latest technology, we’re taking Commercial Specialty Contractors from the world of pen and paper to cloud-based, data-driven operations. Our leadership team has deep experience in both the Construction and SaaS technology industries, as well as a resume that includes Stanford, Harvard, Wharton, Cornell, Microsoft, and multiple successful start-up exits.

BuildOps has more than doubled year-over-year while raising over $140 million in total funding (including a recent round in Feb 2024). Top-tier investors like Founders Fund, Siemens, B Capital Group (BCG's venture arm), 01 Advisors, and more have backed BuildOps! Also, Dick Costolo, former CEO of Twitter, just joined our board, adding to an impressive group of investors/advisors including former President of Salesforce, Gavin Patterson; CAA founder Michael Ovitz; NFL legend Joe Montana; former heavyweight champion Mike Tyson, and Boost Mobile CEO Stephen Stokols.

Forbes Magazine
“BuildOps is unique because it addresses the problem of efficiency in construction for an often-overlooked audience. Rather than focusing on large projects, or catering to owners, they look to the needs of technician-heavy subcontracting firms working in the commercial space.”

TechCrunch
“The new financing will be used to support the company’s continued growth. BuildOps sells software that integrates scheduling, dispatching, inventory management, contracts, workflow and accounting into a single software package for commercial real estate contractors with staff ranging from a few dozen to several hundred employees.”

Crunchbase
In a statement, [former NFL superstar] Joe Montana noted that his firm (Liquid 2 Ventures) has an investment thesis in supporting America’s working class… “I just love the idea of making their lives far easier and better,” he said. With BuildOps, “you have one solution that does it all and talks seamlessly to every single part of their business from parts to ordering to inventory and more.”