Finance Operations Associate

Position Overview

We are seeking a Financial Operations Associate to join our rapidly growing team. This is an opportunity to join the Candex Operations team and make a significant impact at a rapidly growing global fintech company.  This position will report to the Finance Operations Manager.  This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.

The Role

• Review customer invoices received ensuring their accuracy and timeliness
• Send out client invoices ensuring they are accurate and compliant
• Provide guidance to new customers to ensure they are onboarded successfully
• Work with customers to correct payment details provided or to obtain any missing information
• Verify customer data by performing compliance checks
• Handle day to day customer email/phone support related to the invoicing process

Qualifications

• Undergraduate Bachelor’s degree in economics/finance/accounting is preferred
• Strong communication skills - written and verbal – a must
• Fintech/Hi-tech experience is preferred
• Impressive interpersonal skills
• Advanced Excel skills
• Outstanding attention to detail, with an ability to spot numerical errors
• Highly organized with the ability to multitask and work under pressure
• Tech savvy and the ability to pick up new technology quickly

Why Work With Us

• Competitive compensation 
• Unlimited PTO and a flexible working environment
• We are humble, hungry, intelligent and collaborative 
• We offer comprehensive medical, dental, and vision, Flexible Spending Account,  Health Savings Account (with an employer contribution). 
• We also provide Life Insurance, Short Term Disability and Long Term Disability
• Wellbeing benefits through Employee Assistance Program, Spring Health and OneMedical
• 401(K) retirement plan 
• Home Office Setup
• Team-building offsites and outings