Manager, Tenant Services

The Manager of Tenant Services serves as the critical link between the Landlord and the Tenant. This role provides vital support and guidance to the Tenant from the time of Lease execution, to the final close-out of a Tenant Improvement Project. The Manager of Tenant Services must be professional, administratively organized, and capable of coordinating with internal stakeholders (Leasing, Development, Design, Construction & Operations) and external stakeholders (Tenant Rep’s, Tenant Design Team, City Agencies, Utility Agencies etc.) on all retail & office projects. The ideal candidate must have an understanding of interior design, architecture, MEPS, plan check & permitting. The candidate should be comfortable in a professional office environment, as well as in the field on a construction site

• Assume responsibility and be fully accountable for the successful outcome of the project.
• Interface with architects, engineers, public agencies and contractors with a full understanding of their interests and agendas.
• Assist other members of the Development team in completing their tasks and achieving our common goals.
• Work with city building and planning departments to facilitate the plan check, permitting and inspection processes.
• Other duties as directed, including but not limited to filing and documentation

• A degree in Architecture, Construction Management or equivalent work experience.

• The ability to create good relationships between the Landlord/Owner and the Tenant/Client.
• Excellent organizational and documentation skills. Including the ability to be positive, optimistic and the ability to change directions quickly.
• The ability to read and review architectural, engineering, millwork and signage plans.
• The ability to communicate effectively on all technical levels with the ability to multitask.
• An understanding of State and Local codes and Governmental Agency requirements, including but not limited to Parking Requirements, Handicap Requirements, and Health Department requirements.
• A thorough knowledge of construction and the ability to communicate effectively on multiple construction sites.

• An understanding of construction budgeting and cost.
• Ability to multi-task, prioritize workload and understand the importance of follow-up.

Caruso is an equal opportunity employer.  We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities.  We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.