Director, Inventory & Logistics

The Director Inventory & Logistics develops and implements logistics strategies to optimize the supply chain, reduce costs, and improve efficiency. A key operational role within a rapidly expanding luxury beauty brand, the Director is responsible for managing logistics, inventory, and warehouse operations for our Americas business. Key priorities will be to build strong relationships with our 3PL teams and freight vendors, future-proof our logistics infrastructure to enable growth, and improve current KPI’s while managing costs effectively.

We strive to deliver exceptional results through innovative supply chain solutions. Our Director Inventory & Logistics will play a critical role in achieving this goal by maximizing 3PL performance and providing inventory optimization across our organization.

We are looking for someone with 3PL and management experience who is an excellent communicator and relationship builder, who is willing to roll up their sleeves and get stuck into operational detail, whilst also working strategically to overcome long-term challenges in a fast-growing business.

Role Accountabilities 

• Influence and oversee the day-to-day operations of 3PL partners including receiving, picking, packing, and shipping.
• Manage the regional 3PL’s to ensure SLAs are met and SOPs are followed. Identify and coordinate service, process and cost improvements at regional DC.
• Manage relationships with logistics partners, carriers, and suppliers to ensure smooth operations and resolve any issues that may arise.
• Identify opportunities for process enhancements and implement improvements to increase efficiency and accuracy in logistics and warehousing operations.
• Coordinate inbound and outbound shipments, working closely with transportation partners to ensure on-time deliveries.
• Monitor transportation costs and find opportunities to optimize shipping methods and reduce expenses.
• Maintain accurate inventory levels through regular cycle counts and reconciliations.
• Manage internal priority requests across all regional channels and countries and communicate achievable, clear and aligned plan to the 3PL’s.
• Utilize data and metrics to drive informed decision-making.
• Lead and mentor the logistics & inventory team, providing guidance, training, and support to achieve operational goals.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Collaborate with global Supply Chain departments to ensure alignment of Americas Logistics activities with overall business objectives.
• Build and maintain strong internal relationships to enable joint business planning for new Americas markets, new retailers, and peak B2B & B2C events.

Reporting Relationships

• Reporting into the VP, North America Supply Chain
• Supporting the Americas logistics and inventory needs
• Managing direct reports and 3PL partners

• Bachelor’s Degree or equivalent related experience
• Minimum of 5-8 years Supply Chain planning related experience and minimum 2-3 years managing Logistics teams
• Numerate, analytical and a good problem-solver
• Experience managing logistics providers and ability to demonstrate experience in driving operational performance improvement, with an understanding of budget management for logistics costs
• Inquisitive, resilient, someone who sees things through
• Comfortable with ambiguity and adaptive to new situations and changes in direction
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result
• Experience with an ERP system is highly desirable, someone IT savvy who is able to bring experience of improved information sharing both internally and externally
• An entrepreneurial flair, real commerciality and great relationship building abilities
• A relentless desire to critically analyse performance and deliver improvements

Base Salary Range $160,000-$170,000**

Company Benefits

• Generous staff discount to use on all products
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain ‘money can’t buy’ discounts on anything from gym memberships to cinema tickets
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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