Financial Planning & Analysis Manager

ABOUT US:

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining.  The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others.  And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners, and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. 

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time. 

About the Position:

As the FP&A Manager, you will create, update, and maintain financial models and detailed forecasts of ChowNow’s future operations. You will assess and track ChowNow’s overall financial health, primarily by using key financial ratios common to SaaS companies and marketplaces. You will partner with individual departments to prepare budgets. You will implement, own, maintain and run an FP&A planning tool. You will also examine and evaluate the cost-efficiency of each department, in light of what percentage of the company’s financial resources each department consumes. In tandem, you will compare historical operating results against budgets and forecasts to explain differences in performance and make improvements going forward.

Additionally, you will consider opportunities for ChowNow to expand or grow; map out growth plans, including capital expenditures and investments. You will be responsible for evaluating new investments or products by investigating return on investment. You’ll have the opportunity to build monthly and quarterly reporting packages for the senior management team and the Board of Directors. Lastly, you will assist Investor Relations with quarterly earnings and other external communications.

This position reports to the Senior Director of FP&A and does not have any direct reports.

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

WHAT SUCCESS LOOKS LIKE: 

• Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
• Have met with the broader team, and established relationships with your colleagues in the Finance Department and peers in departments you’ll be working closely with
• Work with the Finance team to understand current forecast model and regular financial reporting needs
• Develop an understanding of the complex interrelationship between revenue drivers and spend, and how to capture those dynamics in an optimized model

• Train under the Finance management team to update and maintain current forecast model
• Work with our Data team (Team DnA) to develop and generate regular financial reporting
• In partnership with Finance leaders, implement an FP&A Planning tool

• Share ownership of the company’s financial model 
• Provide monthly financial updates to board on company’s performance  
• Conduct monthly budget to actual reviews with the company’s various departments
• Provide insights and recommendations gained from various analyses
• Own, maintain and run the FP&A planning tool
• Create and maintain a long range plan for the company.

• Have 5+ years experience in a FP&A role
• Have a Strong background in B2B SaaS and a deep understanding of SaaS metrics.
• Possess advanced Excel and PowerPoint skills; experience with financial modelling
• Experience managing and operating an FP&A planning software for SMBs; familiarity with Cube is a plus, and implementation experience is highly desirable.
• Have a high attention to detail as deliverables will often be presented to senior management where accuracy is essential
• Have strong presentation skills as you will be required to communicate complex information in a simplified manner
• Have strong interpersonal and communication skills with the ability to interact with employees of all levels
• Are comfortable in a fast-paced, scrappy work environment and you’re not afraid to ask probing questions
• Have a proven ability to make data-informed decisions and thrive in a dynamic environment under short timelines with changing priorities
• Have Strong problem-solving skills, with the ability to navigate ambiguity and drive solutions proactively while working with minimal direction.

• Expected Base Salary Range: $128,250 - $141,750 depending on candidate location
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.  We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.  

Read here about your California privacy rights.

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