Associate, Client Experience

About you

A hungry, strategic, creative, collaborative digital expert who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

• Team oriented “we” over “I”
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

About us

A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:

• Conversation-starters
• Storytellers
• Strategist
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders

About the role

This role will lead a large, sophisticated account within a dynamic therapeutic area in partnership with exceptional senior account leaders across the IPG network. The ideal candidate is proactive, resourceful, and accountable with an entrepreneurial spirit, curiosity and a desire to explore and test new ideas.

• Planning and execution of integrated communication campaigns focused on digital channels
• Planning and execution of brand’s social channel operation strategy (Instagram, Facebook, Kakao, etc.)
• Supporting influencer identification, coordination and management, including conducting research, maintaining databases and coordinating activation logistics in partnership with our influencer experts
• Assisting with content production from concept to execution
• Driving creation of social content, channels and protocols
• Managing social communities for a clients, including scheduling of content and developing responses
• Supporting campaign reporting and analysis, and delivers accurate and timely campaign results reports
• Conducting digital and social media platform research and media audits independently
• Maintaining and updating status reports, including materials trackers, media trackers, conference/event trackers
• Preparing for and participating in client meetings, including accurately capturing notes, agenda action items, call recaps, updating trackers, timelines and status documents
• Developing a strong understanding of the client’s business and target audience
• Maintaining a keen interest in current industry trends, including becoming a student of our clients’ sectors, reading earnings call transcripts, Q&As with the CEO, competitors’ coverage and influencers’ posts

The requirements

• Bachelor’s Degree or higher
• Minimum of 1 year experience in the digital industry, ideally in an agency environment
• Strong interest in the healthcare space
• Strong communications skills (verbal, written, and presentation)
• A team-player attitude and ability to think creatively
• Strong organizational skills and attention to detail

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $55,000 - $60,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.