DEPUTY CHIEF PEOPLE OFFICER - PEOPLE & CULTURE

The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress.

We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program.

We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement.

The Deputy Chief People Officer – People and Culture reports directly to the Chief People Officer and leads the People and Culture team. The Deputy Chief People Officer – People and Culture will oversee critical functions such as Internal Communications, Talent Management, People Analytics, Employee Experience, and Wellness initiatives. Responsibilities include but are not limited to:

- As a leader, you will be responsible for guiding a team of 2 full-time and one part-time staff in the areas of internal communications, talent management (including recruiting, onboarding, offboarding, and internships), people analytics, people experience projects, and wellness initiatives.
- Lead the strategic development, evaluation, and ongoing enhancement of HR policies that align with the agency's goals, values, strategic plan, and legal requirements.
- Develop and execute a clear implementation strategy for new and updated policies, ensuring smooth rollout and adoption across the agency.
- Lead efforts to manage the change process when new policies are introduced, ensuring employees and leaders understand the rationale behind the changes and their impact.
- Develop and implement effective internal communication strategies to enhance employee engagement and ensure alignment with agency goals.
- Collaborate with the Labor Relations & Compliance team to work on communication action plans for communicating policies and ensuring they enhance the employee experience and foster a positive workplace culture.
- Create and implement innovative communication channels and platforms to facilitate employees' open dialogue and information sharing.
- Manage the hiring, onboarding, offboarding, and internship processes.
- Conduct regular surveys and assessments to gather feedback and identify areas for improvement.
- Utilize data-driven insights to make informed decisions and improve agency performance. Track and report on the effectiveness of people and culture, using insights to drive continuous improvement.
- Lead initiatives to enhance employee experience, including feedback mechanisms and improvement programs.
- Collaborate with People Operations teams to develop and implement initiatives to recognize and reward employee contributions.
- Your role as the Deputy Chief People Officer has a direct impact on employee well-being. You will design and promote wellness programs that support work-life balance, making our employees feel cared for and supported.
- Collaboration is at the heart of the Deputy Chief People Officer role. You will work closely with senior leadership to align People and Culture strategies with agency objectives and the strategic plan, fostering a sense of belonging and shared purpose.
- Work with the Equal Employment Opportunity (EEO) and Diversity, Equity, and Inclusion (DEI) teams to ensure alignment of initiatives and foster a culture of inclusivity and respect.
- Develop and promote initiatives that advance diversity and inclusion, ensuring equitable practices throughout all People and Culture functions.
- Work closely with the Learning and Development team to identify training needs and develop programs that enhance employee skills, promote career growth, and improve employee experience.
- Build and maintain a trusted space for team members to engage in an open discussion regarding their daily responsibilities, challenges, and thoughts on agency culture; collaborate with the Leadership Team to develop programs responsive to employee retention and engagement trends.
- Design and lead comprehensive onboarding programs that ensure new employees are effectively integrated into the agency culture and equipped with the necessary tools and knowledge to succeed.
- Design and lead employee experience programs that enhance engagement and overall well-being, covering all stages of the employee lifecycle.
- Foster collaboration with cross-functional teams, including creating practical policies that integrate seamlessly across business functions.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs)

We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team.

Knowledge
- Knowledge of how to gather and utilize employee feedback to improve services, policies, and programs.
- Knowledge of training and development principles to support employee growth and engagement.
- Understanding of wellness program design and implementation to promote employee well-being.
- Knowledge of effective mentoring and team development practices that promote a culture of continuous learning and professional growth.
- Experience leading teams through change, effectively managing resistance and promoting a positive outlook during transitions.
- Experience in developing and implementing strategic plans that enhance the employee experience and drive organizational performance.

Skills
- Excellent verbal and written communication skills for effectively engaging with diverse audiences.
- Exceptional relationship-building skills, with the ability to influence and collaborate across all organizational levels.
- Proficient in using data analytics to inform decision-making and measure the impact of initiatives.
- Strong skills in navigating and resolving conflicts in a constructive manner.
- Proficient with HR technologies, tools, and platforms for talent management and people analytics.
- Strong decision-making skills, capable of making informed choices that balance employee needs with organizational objectives.
- Skill in designing and implementing programs to enhance employee engagement, satisfaction, and retention, fostering a positive work environment and agency culture.
- Strong leadership skills with the ability to collaborate effectively with senior leadership, department heads, and cross-functional teams to align people initiatives with business objectives and drive agency success.
- Skill in addressing complex HR issues, resolving conflicts, and mitigating risks while ensuring fairness, equity, and compliance with legal requirements
- Skilled in prioritizing issues and creating actionable plans to address HR challenges that may arise.
- Proficient in business process mapping, process optimization, and system improvements for organizational efficiency.

Abilities
- Ability to develop and execute People and Culture strategies that align with organizational goals.
- Ability to think both creatively and critically, willing to think outside the box and challenge the status quo.
- Ability to articulate a clear vision for the People and Culture function that aligns with the agency's strategic goals and inspires team members.
- Proficient in active listening techniques to fully understand employee needs and concerns, demonstrating genuine care and attention.
- Ability to clearly convey information and respond to employee inquiries with empathy and professionalism.
- Demonstrated ability to manage multiple projects simultaneously, ensuring timely and successful delivery.
- Ability to thrive in a dynamic environment and adjust strategies as needed to meet evolving organizational needs.
- Demonstrate a high level of emotional intelligence to understand and manage personal and team dynamics effectively.
- Ability to influence stakeholders at all levels, fostering buy-in and support for People and Culture initiatives.
- Ability to work collaboratively across departments, building partnerships that drive organizational success.
- Proficient in managing and resolving crises, maintaining calm and clear communication during challenging situations.
- Ability to advocate for employee needs and perspectives, ensuring their voices are heard in decision-making processes.

Other/Preferred Qualifications
- Minimum of 5 years of experience with a focus on People and Culture strategies.
- Minimum of 5 of progressive HR experience, with a portion in leadership roles.
- Experience in leading and managing organizational change initiatives.
- Commitment to the principles of equal opportunity, diversity, inclusion and intersectionality in the workplace.
- Demonstrated management and leadership experience with different stakeholders and broad constituencies.

Additional Information

The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning & development (leadership training, coaching), wellness programs, and much more!

The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact [email protected] or (212) 409-1800.

How to Apply

All applicants must apply through NYC Government Jobs | Explore Careers | City of New York (https://cityjobs.nyc.gov/)

- Please search and apply to the job ID number listed above.
- Resume and cover letter are required for consideration.
- Note that only applicants under consideration will be contacted.

For more information on careers with the NYC Campaign Finance Board visit our website at https://www.nyccfb.info/ to access the full listing of job opportunities and to learn more about our agency.

1. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
2. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or
3. Education and/or experience equivalent to “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.