Digital Inclusion Officer (DIO) & ADA Compliance Specialist – Web Development

The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.

We are seeking an ADA Compliance Specialist with expertise in web development to ensure our digital products comply with the Americans with Disabilities Act (ADA), Web Content Accessibility Guidelines (WCAG), and other accessibility standards. This role is critical in making our websites, applications, and digital assets inclusive for all users, including those with disabilities.

The DIO serves as the main point person within the agency on digital accessibility and as the liaison with OTI and MOPD on digital accessibility issues. The DIO acts as an accessibility advocate within the agency. DIOs are expected to complete the full suite of digital accessibility trainings that MOPD is providing to ensure they have the knowledge to effectively fulfill their role.

REQUIRED RESPONSIBILITIES:

-Work with OTI, MOPD, and their agency’s leadership to identify a list of digital assets that will be prioritized for accessibility enhancements.

-Monitor samples of outgoing communications including emails, social media posts, electronic documents, and videos and test them for accessibility to ensure consistency in the overall accessibility of outgoing communications. Where problems are found, recommend corrective actions.

-Be the agency’s subject matter expert whenever new Information and Communication Technology is being considered for production or procurement. They would also work with MOPD and OTI to ensure appropriate language related to accessibility requirements is included in all procurement documents and to ensure the resulting ICT is indeed accessible upon launch.

-Identify training needs within the agency and collaborate with OTI and MOPD to organize trainings for staff.

-Collect and share data with MOPD for the bi-annual report required by Local Law 26.

-Conduct accessibility audits and evaluations of websites, applications, and digital content to ensure compliance with MOPD and ADA requirements.

-Collaborate with developers, designers, and content creators to implement accessible design and coding best practices.

-Provide remediation plans, code-level recommendations, and alternative solutions to improve accessibility.

-Utilize accessibility testing tools (e.g., axe, WAVE, Lighthouse, JAWS, NVDA) to identify barriers and optimize digital experiences.

-Stay up to date with legal and regulatory updates related to digital accessibility.

-Assist in usability testing with individuals with disabilities to gather real-world feedback.

-Strategize, execute, oversee, evaluate, and enhance DOP external websites as well as internal intranets and SharePoint sites.

-Collaborate on content audits to remove redundant or duplicate information.

-Ensure compliance with all laws, regulations, and accessibility guidelines.

-Collaborate with team members on various digital initiatives.

-Assist in developing and maintaining trackers and the internal unit/division SharePoint site as required.

IT PROJECT SPECIALIST - 95710

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.