Facility Manager, Bureau of Operations

Division/Program Summary Description:
The Bureau of Operations is responsible for Citywide management of the District Health facilities in all five boroughs which comprise over 300,000 square footages of property. Bureau of Operations provides infrastructure and general business services to the agency, to support effective and efficient delivery of public health services. The Bureau of Operations provides key, vital support services to the Department including but not limited to the Public Health Laboratory and the District Health Centers throughout the five boroughs. The proposed incumbents will have oversight of and spearhead various facilities within geographic areas within the five boroughs.

Position Summary:
Reporting to the Regional Manager, the Facility Manager will supervise up to 10 custodial staff and two clerical staff directly and indirectly up to 20 custodial and 4 clerical staff at times while providing coverage for different regions throughout District Operations Unit in the absence of other Facility Managers.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

This position is a citywide assignment.
- Work locations are based on the needs of the agency
- Oversee and facilitate the administrative and operational activities of the assigned facilities.
- Coordinate, manage, direct, and evaluate the activities of the District Health facilities in the administration of non-medical components of health care delivery, including equipment maintenance, cleaning, and security of the facility.
- Evaluate maintenance and custodial needs and, monitor performance of maintenance and custodial functions pertaining to all levels of facility upkeep.
- Serve as the agency liaison to DDC and private contractors for capital and non-capital renovation projects in assigned facilities.
- Provide consultative services to building tenants regarding renovations; take leadership in facility management, code compliance of city owned building and leased site, and management of capital projects -Establish, refine, and monitor other systematic measures of program effectiveness and efficiency.
- Analyze Federal, State and City legislation as it relates to Article 28, OSHA and PESH guidelines.
- Attend to emergencies as they arise and resolve problematic issues; resolve violations, enforce Local Laws and Article 28 regulations.
- Other duties as mandated by the Regional Manager, Director of Operations and/or the Assistant Commissioner for the Bureau of Operations.
- Utilize Agency's OES, PAYRS and FMS electronic systems to authorize and process payments to vendors for delivery of goods and services rendered.
- Prepare daily facility reports for Regional Managers and ensure corrective actions are taken to resolve.
- Regularly communicates with security teams to ensure a well secured facility.
- Supervise Custodial and clerical staff and liaise with program managers.
- Conduct regular walk-throughs for facility inspections.
- Oversee and follow up on service requests.
- Evaluate maintenance and custodial needs and, monitor performance of maintenance and custodial functions pertaining to all levels of facility upkeep.
- Serve as the agency liaison to DDC and private contractors for capital and non-capital renovation projects in assigned facilities.
- Provide consultative services to building tenants regarding renovations; take leadership in facility management, code compliance of city owned building and leased site, and management of capital projects -Establish, refine, and monitor other systematic measures of program effectiveness and efficiency.
- Analyze Federal, State and City legislation as it relates to Article 28, OSHA and PESH guidelines.
- Attend to emergencies as they arise and resolve problematic issues; resolve violations, enforce Local Laws and Article 28 regulations.
- Other duties as mandated by the Regional Manager, Director of Operations and/or the Assistant Commissioner for the Bureau of Operations.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

1. Eight years of full-time experience in construction, repair, alteration and/or rehabilitation of multiple dwellings, commercial, industrial or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or as an inspector, at least 18 months of which must have been in a supervisory or administrative capacity involving responsibility for a large number of buildings; or
2. Education and/or experience which is equivalent to "1" above. Education in an accredited college leading toward a baccalaureate degree in engineering, architecture, engineering technology or a closely related field will be accepted on a year-for-year basis up to a maximum of four years. However, all candidates must possess at least 18 months of the specialized supervisory or administrative experience described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.