Immigrant & Refugee Case Manager, Bureau of Tuberculosis Control

The mission of the Bureau of Tuberculosis Control (BTBC) is to prevent the spread of tuberculosis and to eliminate it as a public health problem in New York City. The goals to achieve this mission are twofold: 1) To identify all individuals with suspected or confirmed TB disease and ensure appropriate treatment; 2) ensure that individuals at high risk for progression from Infection to TB disease are identified and treated for TB infection and non-developed TB disease.

Every TB patient in NYC is assigned to a Case Manager. Case Managers in the Immigrant and Refugee Unit specialize in reaching out to patients who have moved to NYC with a known risk factor for TB infection or disease. These Case Managers assist bureau and clinic staff in scheduling patients for clinic visits and documenting the outcomes of patient evaluations. This work is essential for protecting the heath of the individuals referred for screening, as well as their family members and contacts.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Interview / re-interview and educate patients infected with (or at risk for) a communicable disease
Refer patients to the appropriate diagnostic facility for medical examination and treatment
Establish and maintain communication with co-workers, supervisors, managers, and community partners
Report on the outcomes of clinical evaluations for TB among people who have been identified as at-risk for TB infection or disease
Submit written reports including tracking changes in the number of individuals referred for TB screening, challenges and barriers associated with outreach efforts, and measures to minimize such challenges
Present brief reports at quarterly team meetings
Create and share with supervisor lists tracking progress for each patient assigned to them, to monitor progress and address issues in a timely manner
Initiate collaborative efforts with team members to improve case management activities and provide feedback to supervisor and peers
Represent supervisor in meetings and webinars when necessary

PREFERRED SKILLS:

Proficient in the use of Microsoft applications including Word, Excel, PowerPoint, and Outlook

Excellent oral and written communication skills

Strong attention to details and organizational skills

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.