Mobile Unit Director - Division of Neighborhood Preservation (DNP)

Please note, finalist for this position must have taken and passed the Open Competitive Associate Housing Development Specialist exam #4122 or promotional exam #4570. In addition, the position is open to applicants who are already permanent in the Associate Housing Development Specialist title.


About the Agency:

The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.
Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact:

As the Mobile Unit Director – Associate Housing Development Specialist for the Division of Neighborhood Preservation, the Mobile Outreach Unit will extend the reach of HPD's offices to better serve the housing needs of residents across New York City. The Unit will provide direct, in-person service to all New Yorkers seeking assistance and/or information on housing-related issues. HPD staff on the vans will be able to directly assist residents and landlords with many typical needs, including inquiries about housing quality and safety, Housing Connect applications, multiple dwelling registration, as well as special, community-specific needs such as disaster recovery, financial assistance for building owners, and neighborhood re-zonings.
Your Role:
As the Director of the Mobile Outreach Unit for the Division of Neighborhood Preservation under the direct supervision of the Assistant Commissioner, your responsibilities will include but not be limited to the following:
Your Responsibilities:

- Plan, organize and supervise day-to-day operations of the Mobile Unit.
- Schedule and coordinate Citywide events to meet Agency’s initiative targets.
- Coordinate with appropriate internal and external partners, including community-based organizations and host sites for specifics on delivery of services.
- Manage all on-site and field resources for the van’s participation in community events, fairs and informational sessions.
- May be required to attend, participate in and conduct periodic community outreach events, meetings, and presentations in coordination with external partners and in community settings.
- Troubleshoot and resolve issues that arise with scheduling conflicts.
- Work with internal HPD Divisions to determine the proper staff needed for scheduled events.
- Monitor and oversee custody and the usage of the Mobile Unit vehicles, the vehicle permit requirements, and routine maintenance schedule.
- Direct all inquiries and make referrals to the appropriate HPD Units following outreach events and ensure that Agency responses are provided timely and promptly.
- Create and maintain unit’s productivity reports, and a record of supplies and give aways.
- Routinely visit events to ensure staff are representing the Agency in a professional manner, are approachable, and can answer the public’s questions and concerns.
- Seek new initiatives and locations to present the Mobile Outreach Van.
- Confirm staff are trained in materials presented, HPD Divisions, and procedures.
- Ensure all materials distributed are up to date and staff have ample supply of materials and give aways for distribution at events.

Special Notes:
- Comfortable driving a 19-foot cargo van.

1.A baccalaureate degree from an accredited college or university and three years of full-time satisfactory professional experience in the development, appraisal, financing, negotiation, or disposition of real estate, or in real estate law, or in urban planning or analytical or coordination work related to housing programs; or

2. A four year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and seven years of full-time satisfactory experience as described in "1" above; or

3.A satisfactory combination of education and/or experience which is equivalent to "1" or "2" above. Graduate study in the field of urban studies, city planning, business or public administration, finance, architecture, engineering or other related fields may be substituted for up to one year of the required experience on the basis of 30 credits equaling one year of experience. Graduation from an accredited law school may be substituted for one year of the required experience. However, all candidates must have at least two years of experience as described above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.