E01 Director, Operations

Start Date: Immediate 

At EXPANSIA we are focused on partnering with America’s top companies to acquire new talent with speed, accuracy, and a differentiated pricing model. We pride ourselves in acquiring top talent to ensure our clients' competitive advantage.  

EXPANSIA is a service-disabled, veteran-owned small business (SDVOSB) delivering exceptional strategy and technology integration services to the U.S. Federal Government. We support several Department of Defense (DoD) and Federal Agencies across the CONUS.  

OVERVIEW 

Full-time/Permanent Employee  

Location: Remote, United States (Travel: Willingness to travel to user locations within the US periodically) 

A Director in Operations will be responsible for overseeing and optimizing the day-to-day operations of multiple programs, ensuring efficiency, scalability, and alignment with our strategic goals. Responsible for the successful development, implementation, schedule, and cost performance of a directorate through subordinate program managers, in accordance with contract requirements and company policies, procedures and guidelines. Acquires follow-on business associated with areas of responsibility and supports new business development by contributing to major proposals personally, or through subordinate program managers. Manages a directorate within a division and has supervisory and developmental responsibilities within a functional area. The Director manages one or more projects or programs and supervises professional and technical personnel performing in their customary disciplines. Maintains aggressive efforts to achieve objectives and trains and supervises personnel. Responsible for all phases of the program budget, performing analysis for contract reviews with Unanet. Utilizes Enterprise Management System to maintain Quality Assurance for all products and services. Prepare Staffing Plans, including skill and labor mix, to support contract operations. May be responsible for recruiting, interviewing, and hiring staff. Assign staff and provide technical direction as necessary to complete task. Monitor contract, subcontract, and funding; prepare forecasts of program financial performance. Develop and deliver required contract, departmental, project and/or financial reports.

The proposed salary range for this position is $144,400-$216,600. There are a host of factors that can influence final salary including, but not limited to, relevant prior work experience, specific skills and competencies, geographic location, education, and certifications. Our employees value the flexibility EXPANSIA allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our unique mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and retirement and savings. 

• Implement operational strategies aligned within your Directorate  
• Create and implement initiatives that optimize processes, enhance productivity, and ensure quality across all operational functions  
• Explore new markets and create new corporate offerings   
• Identify, track and mitigate portfolio risk  
• Within your portfolio of programs, manage operational budgets effectively, allocating resources to maximize efficiency while controlling costs 
• Identify areas for cost-saving measures and process improvements 
• Meet/exceed approved revenue and profit target 
• Ensure contract and task ceiling and hours are maximized 
• Identify scope and ceiling increase opportunities on existing contracts  
• Identify adjacent work with the same customer (aka - Organic Growth) 
• Actively conduct customer engagement, participate in community events, gate reviews, proposal support, solutioning, review teams 
• Ensure all contractual deliverables are met/exceeded to the customer's satisfaction via transparent management of each program 
• Ensure Comprehensive Professional Development for all assigned employees   
• Partner with HR to Execute Talent Acquisition (Hiring, termination, and interviews) 
• Actively engage in Performance Management and day to day personnel management 
• Within your Directorate, build and maintain productive and positive professional relationships with clients and their respective leadership organizations   
• Proactively shape client satisfaction and CPAR ratings with regular intentional client engagement 
• Create, track, and maintain metrics for both the design and development of cost, schedule, performance, and risk metrics  
• Ensure effective communication is always maintained between requirements teams, development teams, company leadership, customers, and stakeholders  
• Prepares staffing plans to ensure skill and labor mix will support contract operations 
• Develop and maintain the project management plan for planning and development efforts  
• Assist planning and development teams by removing roadblocks, mentoring, training, and advocating for resources as required to successful project delivery  
• Ensure the risk management framework is followed as an integral part of project execution  
• Execute all contract requirements as assigned in accordance with the prescribed contract LCAT 
• Performs other duties as required 

• Clearance: Ability to Obtain Secret Clearance(or contract required clearance level) 
• Education and Years of Experience: Bachelor's (or equivalent) with 12+ years of relevant experience or a Master's with 10+ years of relevant experience. At least 4 years in a management capacity. 
• Travel: Willingness to travel to user locations within the US periodically 

• 3+ years of experience as a program manager 
• Extensive working knowledge of program management practices to create, track and maintain cost, schedule, performance, and risk metrics  
• Working knowledge of the Risk Management Framework within the DoD  
• Excellent knowledge of MS Office products  
• Working knowledge of agile management constructs (Agility, JIRA, Rally, etc.)  
• Working knowledge of change management principles and practices  
• Outstanding communication, organization, leadership, and problem-solving ability  
• Excellent oral communication / briefing skills 
• Demonstrated integrity and accountability 
• Focused on the mission to support our nation’s warfighters 
• Passion for transformative results  
• Courageous decision maker 
• Transparent work and communication style 
• Desire to learn and grow 

• Deep knowledge of DoD Program Management and/or Logistics Management 
• PMP Certification 
• DAWIA level II or III certifications such as (SPRDE, PM, LCL) 
• Agile Certifications (Scrum Master, Product Owner, Release Train Engineer, etc.) 

EXPANSIA is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities