Operations Manager - job 1 of 3

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $84,000.00-$100,000.00

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of New York City's children and families by providing child welfare, juvenile justice, and early care services. In juvenile justice, ACS manages and funds services including detention and placement, intensive community-based alternatives for youth, and support services for families. The Division of Youth and Family Justice (DYFJ) is responsible for oversight and management of secure and non-secure detention services for juveniles (e.g., youth) awaiting disposition in family, criminal, and supreme courts.

The Division of Youth and Family Justice (DYFJ) Detention Services is a 24/7 operation responsible for oversight and management of secure detention services for juveniles awaiting disposition in family and supreme courts. The Operations Manager works with a team of Associate Youth Development Specialist II staff and is responsible for the day to day oversight and operations of a 106-bed specialized secure detention facility in New York City, which involves Group Services, Security and coordinating all related support services.

Specific duties include but are not limited to:

- Manage operations of an assigned tour of the secure detention facility by planning, monitoring, and evaluating the ongoing programs relating to the supervision, conduct and order of the youth in care.

- Provide coverage for facility operations in the absence of the Executive Director of Operations

- Conduct interviews and the selection of candidates for vacancies in secure detention

- Manage staff scheduling, absenteeism and overtime reduction

- Implement policies and evaluates current practices to ensure operational safety and security for youth and staff are maintained

- Monitor and ensure the Associate Youth Development II coordinates all the activities and services to youth on a work tour; including education, recreation, medical, and social services to ensure that programs are implemented to meet the needs of the youth

- Conduct individual and group conferences with staff concerning the interpretation and implementation of agency policies and procedures, including techniques to be used in addressing behavioral and adjustment issues, and develops staff skills in observing, recording, and addressing these identified areas

- Demonstrate competence executing and performing Safe Crisis Management (SCM) and ensures staff are compliant with SCM training requirements

- Review incident reports to ensure reports are legible, accurate and that reports contain all required identifiers

- Conduct video review as part of the incident follow-up process to identify areas of success and trends impacting incidents

- Conduct investigations of child abuse allegations and critical incidents by conducting interviews, viewing videos, preparing managerial reports and submitting corrective action plans to the Executive Director of Operations and Assistant Commissioner of the facility within 24 hours of occurrence

- Assess and evaluate tour critical areas and formulates action plans to address identified operational needs to better manage secure detention

- Conduct Tours of Inspection of assigned living units

- Establish and maintain a managerial system of control to ensure effective program operations

- Oversee, monitor, and resolves City Time related issues

Special Note:

- Candidates may be assigned to work days, evenings, nights and overtime based on the agency needs

- Candidates may be assigned to either Secure Detention location- Crossroads- 17 Bristol Street, Brooklyn, NY 11212 or Horizon- 560 Brooke Ave, Bronx, NY 10455.

ADDITIONAL INFORMATION

This position has been reposted. Previous applicants do not need to reapply.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #612577.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE DIRECTOR OF RES - 1001B

1. A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child care institution or in group work with children in a child care setting, including two years in an administrative capacity; or

2. A master's degree from an accredited college in sociology, psychology, education, public administration or a closely related field, and five years of full-time paid professional experience as described in "1" above including two years in an administrative capacity; or

3. Education and/or experience equivalent to "1" or "2" above. However, all candidates must have two years of administrative experience in a child care setting.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.