PATH MANAGER

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduces street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for the management of over 200 facilities, which mainly are individual, and family shelters used as overnight residences for over 38,000 adults and children. DHS’s portfolio covers approximately 4M square feet.

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services is recruiting for one (1) ADSS-MI to serve as a manager who will:

- Directly manage and supervise a large team of Social Workers, supervisory and administrative staff who support the daily operations of Resource Room: ensuring that the unit provides quality service, utilize all program tools, document diversion efforts appropriately, and comply with agency guidelines.

- Oversee the day-to-day operations and guide staff in the development, implementation, and achievement of program goals, including diversion and preventive efforts using strength-based needs assessments focused on immediate housing crises of those families presenting at Family Intake.

- Review applications for clients seeking access to City-run shelters and other housing administered by DHS, as well as managing the client flow and referral process, including the pre-screening and registration of applicants’ interviews, and the investigation process.

- Monitor referrals to HRA NoVA, Medical Provider, Prevention Services Homebase, ACS and DOE; and monitor the placement process with the Agency's HERO Unit, ensuring that shelter placements assignments are made as necessary.

- Plan and direct extensive investigations and assessments involving possible fraudulent or improper practices. Maintain records and prepare reports for the Director of the unit.

- Provide direct supervision to issues relating to social services, facilities management, transportation, medical services, food services and security during their assigned shift.

- Oversee building operations and continually evaluate the operation of this program and make appropriate policy recommendations to improve its efficiency.

- Monitor and maintain controls on subordinates’ attendance according to agency procedures by posting appropriate data on standard forms and holding conferences in order to ensure adherence to time and leave information; and foster compliance and ensure staff adherence to City and Agency Policies and procedures by reviewing applicability of rules and regulations with staff, such as Equal Employment Policies, Time and Leave Regulations, Absence Control Program, Overtime Allocation, DHS Employee Evaluation Program, and Control Plans.

Work Location: Path/Family Intake, 151 East 151st Street, Bronx, New York 10451

Hours/Schedule: Sunday-Thursday/4:00 pm-12:00 am

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.