PEER COORDINATOR - job 1 of 2

The Department of Homeless Services leads a 24/7/365 Street Homelessness Solutions - Joint Command Center (JCC) that conducts interagency rapid outreach deployment from a central location using precision mapping, client information, and rapid response to incoming notifications. The JCC’s functions include street and subway level canvasses and engagements with homeless individuals. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.

The Department of Homeless Services is recruiting for one (1) Community Assistant who will:

- Provide information pertaining to available DHS and community service to potential homeless individuals throughout both above ground locations without the within the five boroughs and within the NYC subway system, including Penn Station. Answers questions, conveys information.

- Make observations and collect information from potential homeless individuals. Submit referrals for engagement to Field Associates and Crisis Coordinators.

- Assist supervisory staff in work related to following up on incomplete or pending referrals

- Escort clients to and from community functions.

- Provide clerical support services such as filing, record keeping, and documenting. Update client records. Assist in preparing standard reports.

- Assist Liaise with community groups and local businesses by conveying information and providing feedback about DHS Outreach and shelter services.


Work Location: 260 11th Ave, Manhattan, NY

Hours/Schedule: Tuesday – Saturday 8AMx4PM

This position will require fieldwork that will include extensive walking.

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.