Billing Support Administrator

About Us 

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

This is a permanent, full-time hybrid position. Initially, the role requires working from the office, with the possibility of transitioning later to a three-day in-office presence.

This is a unique opportunity for a customer centric and detail-oriented Data Entry Administrator to play a crucial role in our Health Medical Billing Service Division of Civica. As part of the same team as our Account Managers, you will be responsible for ensuring accurate and efficient data entry, processing invoices, and maintaining essential office records. Your role will be instrumental in keeping financial and administrative processes running smoothly, contributing to the overall efficiency of the organisation.

If you have a keen eye for detail, thrive in a fast-paced environment, excel at managing data with precision, and are interested in a career pathway to client support, this role offers an excellent opportunity to develop your skills within a supportive and collaborative team.

·       Perform administrative duties, including invoicing, inputting payments, and filing in a timely manner.

·       Accurately input data into company software to ensure up-to-date records.

·       Validate and check invoices for discrepancies, ensuring compliance with company policies.

·       Maintain office records and assist with general administrative tasks as required to support company objectives.

·       Work with your team to problem-solve skills and the ability to adapt quickly to unexpected situations.

·       Previous experience in customer service, finance, or administration.

·       Excellent problem-solving skills and the ability to adapt quickly to unexpected situations.

·       Proficiency in Microsoft Word, Excel, and Outlook; experience in private healthcare is a plus.

·       Strong teamwork and collaboration skills, with a positive and resilient attitude.

·       Excellent verbal communication and the ability to convey information clearly and professionally.

This is an exciting opportunity for a highly motivated administrator who takes pride in accuracy and efficiency. If you’re ready to take on a vital role within a dynamic team, this position offers the chance to contribute meaningfully to Civica’s success.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

• Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
• Flexible Work: We have the technology and tools to support you working in our hybrid environment.