Account Executive (Hybrid)

About the Role:

As an Account Executive you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. This position calls for a hands on and growth mindset in growing the business & a strong farming/account management mindset in the SaaS sales environment with a track record of cross sell and upsell. 

What will you do:

- Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.

- Establish and build relationships with key customers so as to understand the customer needs and create a compelling value proposition, ensuring customer satisfaction and retention.

- Identify, target, and secure new enterprise logos in line with sales objectives.

- Develop a robust pipeline of qualified opportunities through research, prospecting, and networking.

- Deliver compelling sales pitches tailored to client needs and industry challenges.

- Collaborate with internal teams to design innovative solutions that address customer pain points.

- Collaborate with cross-functional teams to deliver RFPs, RFIs, and proposals.

- Meet or exceed quarterly and annual sales targets for both existing accounts and new business.

- Maintain accurate records of account activities, opportunities, and forecasts in the CRM system.

- Provide regular updates on market trends, customer feedback, and competitive intelligence

What are we looking for?

Must Have:

- 2-5 years of experience in SaaS selling

- Proven success in managing high-value accounts and closing large, complex deals.

- Familiarity with SaaS, Martech, or tech-enabled solutions.

- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

- Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B2C setup.  

- Proven experience in account management and growing the business in the existing accounts in Vietnam region

- Knowledge of market research, sales, and negotiating principles

- Be discipline, have consistency and can do attitude

- Proficiency in Vietnamese and English

Good to Have:

- Good understanding of the MarTech domain is preferred

- Number driven approach towards accounts, targets, regional planning and retention rates is helpful

- Knowledge of CRM software (eg. Salesforce) is a plus

Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (LTV)

Key Competencies:

- Functional: Mobile marketing expertise, MarTech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Who will you report to: Sr Account Executive 

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

About CleverTap: 

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:

LinkedIn: https://www.linkedin.com/company/clevertap/

X: https://twitter.com/CleverTap

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!